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CRJ700 crew did not have communication with the tug driver on pushback, in non compliance with company regulations.
| Attributes | |
| ACN | 635722 |
| Time | |
| Date | 200411 |
| Day | Tue |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : slc.airport |
| State Reference | UT |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tower : saf.tower |
| Operator | common carrier : air carrier |
| Make Model Name | Regional Jet 700 ER&LR |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : pushback |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Experience | flight time last 90 days : 180 flight time total : 15300 flight time type : 7000 |
| ASRS Report | 635722 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | non adherence : company policies non adherence : published procedure other anomaly other |
| Independent Detector | other flight crewa other flight crewb |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Company |
| Primary Problem | Company |
Narrative:
First officer called ramp for pushback and was cleared for pushback. The tug operator was apparently undergoing training and had another individual next to him giving him instructions. I motioned for headset and was given a sign indicating they had none. This had not been prebriefed and is contrary to our procedures, but frequently encountered. I gave the thumbs up signal and instead of receiving a thumbs up back, I immediately got a pushback signal and aircraft movement. I shook my head no and tried to convey to the pushback crew conducting training that this was improper. I even signaled them to stop the push to see if we were communicating at all, but to no avail. If this is the training that takes place and the coordination and communication taught, I now understand why we see such a lack of standardization. After I gave the initial thumbs up, I was along for the ride. To take any further action would have caused more problems.
Original NASA ASRS Text
Title: CRJ700 CREW DID NOT HAVE COM WITH THE TUG DRIVER ON PUSHBACK, IN NON COMPLIANCE WITH COMPANY REGS.
Narrative: FO CALLED RAMP FOR PUSHBACK AND WAS CLRED FOR PUSHBACK. THE TUG OPERATOR WAS APPARENTLY UNDERGOING TRAINING AND HAD ANOTHER INDIVIDUAL NEXT TO HIM GIVING HIM INSTRUCTIONS. I MOTIONED FOR HEADSET AND WAS GIVEN A SIGN INDICATING THEY HAD NONE. THIS HAD NOT BEEN PREBRIEFED AND IS CONTRARY TO OUR PROCS, BUT FREQUENTLY ENCOUNTERED. I GAVE THE THUMBS UP SIGNAL AND INSTEAD OF RECEIVING A THUMBS UP BACK, I IMMEDIATELY GOT A PUSHBACK SIGNAL AND ACFT MOVEMENT. I SHOOK MY HEAD NO AND TRIED TO CONVEY TO THE PUSHBACK CREW CONDUCTING TRAINING THAT THIS WAS IMPROPER. I EVEN SIGNALED THEM TO STOP THE PUSH TO SEE IF WE WERE COMMUNICATING AT ALL, BUT TO NO AVAIL. IF THIS IS THE TRAINING THAT TAKES PLACE AND THE COORD AND COM TAUGHT, I NOW UNDERSTAND WHY WE SEE SUCH A LACK OF STANDARDIZATION. AFTER I GAVE THE INITIAL THUMBS UP, I WAS ALONG FOR THE RIDE. TO TAKE ANY FURTHER ACTION WOULD HAVE CAUSED MORE PROBS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.