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An approaching B763 flight crew has a difficult time in understanding and finally obtaining an approach clearance for an ILS runway 27 approach from the approach controller at sbgr, first officer.
| Attributes | |
| ACN | 617300 |
| Time | |
| Date | 200405 |
| Day | Thu |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : sbgr.airport |
| State Reference | FO |
| Altitude | msl bound lower : 1500 msl bound upper : 10000 |
| Environment | |
| Flight Conditions | IMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tracon : sbgr.tracon |
| Operator | common carrier : air carrier |
| Make Model Name | B767-300 and 300 ER |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | ils localizer & glide slope : 27r other |
| Flight Phase | descent : approach descent : intermediate altitude |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : relief pilot |
| Experience | flight time last 90 days : 250 flight time total : 5450 flight time type : 800 |
| ASRS Report | 617300 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | non adherence : published procedure |
| Independent Detector | other flight crewa other flight crewb |
| Resolutory Action | controller : issued new clearance other |
| Consequence | other |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance ATC Human Performance Environmental Factor |
| Primary Problem | ATC Human Performance |
| Situations | |
| ATC Facility | procedure or policy : sbgr.tracon |
Narrative:
All 3 pilots had a hard time understanding the approach controller who was female. Several radio calls had to be repeated a few times before we could understand our clearance. I commented to the captain and the senior first officer on initial check in with approach that we must have a trainee controller. It took 5 calls to confirm that we were cleared for the ILS runway 27R approach. The captain is a line check airman. The senior first officer has been flying in and out of south america for the last 7 yrs. The junior first officer has been flying in and out of south america for the last 10 months and flown international for the past 8 yrs. This approach controller was the exception rather than the rule. Normally sbgr controllers are good. This situation was a surprise and a safety concern to us.
Original NASA ASRS Text
Title: AN APCHING B763 FLT CREW HAS A DIFFICULT TIME IN UNDERSTANDING AND FINALLY OBTAINING AN APCH CLRNC FOR AN ILS RWY 27 APCH FROM THE APCH CTLR AT SBGR, FO.
Narrative: ALL 3 PLTS HAD A HARD TIME UNDERSTANDING THE APCH CTLR WHO WAS FEMALE. SEVERAL RADIO CALLS HAD TO BE REPEATED A FEW TIMES BEFORE WE COULD UNDERSTAND OUR CLRNC. I COMMENTED TO THE CAPT AND THE SENIOR FO ON INITIAL CHK IN WITH APCH THAT WE MUST HAVE A TRAINEE CTLR. IT TOOK 5 CALLS TO CONFIRM THAT WE WERE CLRED FOR THE ILS RWY 27R APCH. THE CAPT IS A LINE CHK AIRMAN. THE SENIOR FO HAS BEEN FLYING IN AND OUT OF SOUTH AMERICA FOR THE LAST 7 YRS. THE JUNIOR FO HAS BEEN FLYING IN AND OUT OF SOUTH AMERICA FOR THE LAST 10 MONTHS AND FLOWN INTL FOR THE PAST 8 YRS. THIS APCH CTLR WAS THE EXCEPTION RATHER THAN THE RULE. NORMALLY SBGR CTLRS ARE GOOD. THIS SIT WAS A SURPRISE AND A SAFETY CONCERN TO US.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.