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An MD80 flight attendant made a safety improvement suggestion regarding the readiness of passenger seated in the emergency exit rows.
| Attributes | |
| ACN | 605819 |
| Time | |
| Date | 200401 |
| Day | Fri |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : atl.airport |
| State Reference | GA |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Super 80 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 5 |
| Experience | flight attendant time airline total : 14 flight attendant time total : 30 flight attendant time type : 30 |
| ASRS Report | 605819 |
| Person 2 | |
| Function | observation : passenger other personnel other |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : published procedure non adherence : far non adherence : company policies |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : unable |
| Consequence | other |
| Supplementary | |
| Problem Areas | Company Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Was doing general briefing asking passenger to review briefing card. Passenger had seat pocket full with laptop computer, water bottle and one of our blankets. Asked passenger to remove items from seat pocket as they were blocking exit. I removed blanket and he got mad. He felt 'holding' items in his lap was 'fine.' told him his hands need to be free to open exit. Emergency card does not cover seat pocket or hands free. Announcement covers only seat pocket. Would be beneficial to have on card.
Original NASA ASRS Text
Title: AN MD80 FLT ATTENDANT MADE A SAFETY IMPROVEMENT SUGGESTION REGARDING THE READINESS OF PAX SEATED IN THE EMER EXIT ROWS.
Narrative: WAS DOING GENERAL BRIEFING ASKING PAX TO REVIEW BRIEFING CARD. PAX HAD SEAT POCKET FULL WITH LAPTOP COMPUTER, WATER BOTTLE AND ONE OF OUR BLANKETS. ASKED PAX TO REMOVE ITEMS FROM SEAT POCKET AS THEY WERE BLOCKING EXIT. I REMOVED BLANKET AND HE GOT MAD. HE FELT 'HOLDING' ITEMS IN HIS LAP WAS 'FINE.' TOLD HIM HIS HANDS NEED TO BE FREE TO OPEN EXIT. EMER CARD DOES NOT COVER SEAT POCKET OR HANDS FREE. ANNOUNCEMENT COVERS ONLY SEAT POCKET. WOULD BE BENEFICIAL TO HAVE ON CARD.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.