A B757 flight attendant in charge reported that a passenger was so belligerent during taxi out at bo...

Attributes
ACN	604485
Time
Date	200401
Day	Fri
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : bos.airport
State Reference	MA
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty oversight : flight attendant in charge
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 4
Experience	flight attendant time airline total : 16 flight attendant time total : 16 flight attendant time type : 10
ASRS Report	604485
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Events
Anomaly	cabin event : passenger misconduct non adherence : far non adherence : company policies
Independent Detector	other other : 1
Resolutory Action	other
Consequence	other Other
Supplementary
Problem Areas	Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

While waiting on the taxiway to take off, the runway was closed down so it could be replowed (a blizzard had just moved through the area some days before). After the captain made his PA, I received a call from flight attendant #2 that the passenger in X1 was becoming belligerent. The passenger around this man were becoming concerned for their own safety. Apparently, he was swearing, pounding his fists, yelling out profanities against americans (he was speaking in a foreign language sometimes), and at one point he said to the woman in X2, 'if you think this is funny, you just wait.' when I was informed of this, I called the captain and the decision was made to return to the gate and have the passenger removed. No PA's were made on the return so as not to alert him as to what was going on. When the door was opened, 2 massachusetts state troopers came on board and took him off with no problems. At this point, his brother (we did not know they were together) in first class stepped up and asked what had happened. He did not seem too surprised and even said, 'I'll just have him put away for a few days.' we checked if they had any luggage on board (they did not). We left the 2 passenger behind with the auths.

Original NASA ASRS Text

Title: A B757 FLT ATTENDANT IN CHARGE RPTED THAT A PAX WAS SO BELLIGERENT DURING TAXI OUT AT BOS, THAT THE DECISION WAS MADE TO RETURN TO THE GATE.

Narrative: WHILE WAITING ON THE TXWY TO TAKE OFF, THE RWY WAS CLOSED DOWN SO IT COULD BE REPLOWED (A BLIZZARD HAD JUST MOVED THROUGH THE AREA SOME DAYS BEFORE). AFTER THE CAPT MADE HIS PA, I RECEIVED A CALL FROM FLT ATTENDANT #2 THAT THE PAX IN X1 WAS BECOMING BELLIGERENT. THE PAX AROUND THIS MAN WERE BECOMING CONCERNED FOR THEIR OWN SAFETY. APPARENTLY, HE WAS SWEARING, POUNDING HIS FISTS, YELLING OUT PROFANITIES AGAINST AMERICANS (HE WAS SPEAKING IN A FOREIGN LANGUAGE SOMETIMES), AND AT ONE POINT HE SAID TO THE WOMAN IN X2, 'IF YOU THINK THIS IS FUNNY, YOU JUST WAIT.' WHEN I WAS INFORMED OF THIS, I CALLED THE CAPT AND THE DECISION WAS MADE TO RETURN TO THE GATE AND HAVE THE PAX REMOVED. NO PA'S WERE MADE ON THE RETURN SO AS NOT TO ALERT HIM AS TO WHAT WAS GOING ON. WHEN THE DOOR WAS OPENED, 2 MASSACHUSETTS STATE TROOPERS CAME ON BOARD AND TOOK HIM OFF WITH NO PROBS. AT THIS POINT, HIS BROTHER (WE DID NOT KNOW THEY WERE TOGETHER) IN FIRST CLASS STEPPED UP AND ASKED WHAT HAD HAPPENED. HE DID NOT SEEM TOO SURPRISED AND EVEN SAID, 'I'LL JUST HAVE HIM PUT AWAY FOR A FEW DAYS.' WE CHKED IF THEY HAD ANY LUGGAGE ON BOARD (THEY DID NOT). WE LEFT THE 2 PAX BEHIND WITH THE AUTHS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A B757 flight attendant in charge reported that a passenger was so belligerent during taxi out at bos, that the decision was made to return to the gate.