<< >> NASA ASRS Report 537734, February 2002

A flight attendant report on a passenger who had too much to drink, and became belligerent and had to be met by the police at the destination airport of lax, ca.

Attributes
ACN	537734
Time
Date	200202
Day	Fri
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : lax.airport
State Reference	CA
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Controlling Facilities	artcc : zla.artcc
Operator	common carrier : air carrier
Make Model Name	B767-200
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty oversight : flight attendant in charge
Experience	flight attendant time airline total : 34 flight attendant time total : 34 flight attendant time type : 100
ASRS Report	537734
Person 2
Affiliation	other
Function	observation : passenger
Events
Anomaly	cabin event : passenger misconduct non adherence : company policies non adherence : far
Independent Detector	other other : cab 1
Resolutory Action	other
Consequence	other Other
Supplementary
Problem Areas	Environmental Factor Passenger Human Performance Company Cabin Crew Human Performance
Primary Problem	Passenger Human Performance

Narrative:

Passenger appeared to become intoxicated. We collectively, as a crew, decided not serve him any more alcohol. He became very pushy and belligerent, demanding more alcohol. The situation escalated to the point that the passenger was informed that the police would be meeting the flight. The police met the flight and a report was taken. I imagine the report went to the FAA for investigation.

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Original NASA ASRS Text

Title: A FLT ATTENDANT RPT ON A PAX WHO HAD TOO MUCH TO DRINK, AND BECAME BELLIGERENT AND HAD TO BE MET BY THE POLICE AT THE DEST ARPT OF LAX, CA.

Narrative: PAX APPEARED TO BECOME INTOXICATED. WE COLLECTIVELY, AS A CREW, DECIDED NOT SERVE HIM ANY MORE ALCOHOL. HE BECAME VERY PUSHY AND BELLIGERENT, DEMANDING MORE ALCOHOL. THE SIT ESCALATED TO THE POINT THAT THE PAX WAS INFORMED THAT THE POLICE WOULD BE MEETING THE FLT. THE POLICE MET THE FLT AND A RPT WAS TAKEN. I IMAGINE THE RPT WENT TO THE FAA FOR INVESTIGATION.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.