|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Locale Reference||airport : zzz.airport|
|Operator||common carrier : air carrier|
|Make Model Name||B737 Undifferentiated or Other Model|
|Operating Under FAR Part||Part 121|
|Flight Phase||ground : parked|
ground : preflight
|Affiliation||company : air carrier|
|Function||other personnel other|
|Affiliation||company : air carrier|
|Function||flight crew : captain|
oversight : pic
|Anomaly||non adherence : published procedure|
non adherence : company policies
|Independent Detector||other other : 1 flt scheduler|
|Resolutory Action||none taken : anomaly accepted|
Flight Crew Human Performance
Received call from captain inquiring about a certain flight # when I pulled up his board, it was indicating that the flight was cancelled. I went ahead and got all the flight times due to the storm. Rerte was in the process of changing a large solution. Once I got the flight time and verified the legality of the captain, rerte told me that they were going to ferry the flight, not realizing that the leg was changed to an over fly. I started to ask the captain to call before he pushes. He started asking if a certain first officer was going with him. He was to originally fly to rdu, but we were not able to get into rdu today, and the plan was to over fly to another city. I looked at the first officer's board, and told the captain that he was going to this city with him and asked him to call me upon arrival, not realizing the first officer was not legal. This can be prevented by not giving any information to the pilots until the full solution has been worked. The cancelled leg appeared to be an original leg, and when this was changed to a ferry flight, the first officer was scheduled 30/7. All the flts were delayed and we could have waited. I also realize that we need to take the time to research the changes and place notes on the pilot's board when we make a change to the pilot's board. When we are making changes to the pilot's board, it will only take a min to note what has been done. This will assist all the schedulers by cutting down research time.
Original NASA ASRS Text
Title: A CREW SCHEDULER IS CONCERNED THAT THE COMPANY IS GIVING INCORRECT INFO TO ITS CREWS.
Narrative: RECEIVED CALL FROM CAPT INQUIRING ABOUT A CERTAIN FLT # WHEN I PULLED UP HIS BOARD, IT WAS INDICATING THAT THE FLT WAS CANCELLED. I WENT AHEAD AND GOT ALL THE FLT TIMES DUE TO THE STORM. RERTE WAS IN THE PROCESS OF CHANGING A LARGE SOLUTION. ONCE I GOT THE FLT TIME AND VERIFIED THE LEGALITY OF THE CAPT, RERTE TOLD ME THAT THEY WERE GOING TO FERRY THE FLT, NOT REALIZING THAT THE LEG WAS CHANGED TO AN OVER FLY. I STARTED TO ASK THE CAPT TO CALL BEFORE HE PUSHES. HE STARTED ASKING IF A CERTAIN FO WAS GOING WITH HIM. HE WAS TO ORIGINALLY FLY TO RDU, BUT WE WERE NOT ABLE TO GET INTO RDU TODAY, AND THE PLAN WAS TO OVER FLY TO ANOTHER CITY. I LOOKED AT THE FO'S BOARD, AND TOLD THE CAPT THAT HE WAS GOING TO THIS CITY WITH HIM AND ASKED HIM TO CALL ME UPON ARR, NOT REALIZING THE FO WAS NOT LEGAL. THIS CAN BE PREVENTED BY NOT GIVING ANY INFO TO THE PLTS UNTIL THE FULL SOLUTION HAS BEEN WORKED. THE CANCELLED LEG APPEARED TO BE AN ORIGINAL LEG, AND WHEN THIS WAS CHANGED TO A FERRY FLT, THE FO WAS SCHEDULED 30/7. ALL THE FLTS WERE DELAYED AND WE COULD HAVE WAITED. I ALSO REALIZE THAT WE NEED TO TAKE THE TIME TO RESEARCH THE CHANGES AND PLACE NOTES ON THE PLT'S BOARD WHEN WE MAKE A CHANGE TO THE PLT'S BOARD. WHEN WE ARE MAKING CHANGES TO THE PLT'S BOARD, IT WILL ONLY TAKE A MIN TO NOTE WHAT HAS BEEN DONE. THIS WILL ASSIST ALL THE SCHEDULERS BY CUTTING DOWN RESEARCH TIME.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.