|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Local Time Of Day||1201 To 1800|
|Locale Reference||navaid : uva.vor|
|Altitude||msl single value : 35000|
|Controlling Facilities||artcc : muph.artcc|
|Operator||common carrier : air carrier|
|Make Model Name||B737-800|
|Operating Under FAR Part||Part 121|
|Flight Phase||cruise : level|
|Route In Use||enroute airway : ug448.airway|
|Affiliation||company : air carrier|
|Function||flight crew : captain|
oversight : pic
|Affiliation||company : air carrier|
|Function||flight crew : first officer|
|Anomaly||inflight encounter : turbulence|
inflight encounter : weather
|Independent Detector||other flight crewa|
|Resolutory Action||flight crew : exited adverse environment|
ATC Human Performance
Flight Crew Human Performance
We had been IMC for the past 20 mins at FL350 with a smooth ride. Both radars had been on since takeoff and were looking ahead both with appropriate tilt and range. This was an IOE for first officer and we had briefed appropriate radar discipline that day. Radar screens were both showing no WX of any kind. 20 mi south of uva, we encountered a quick moderate to severe jolt or two. The autoplt stayed connected during the event, but positive and then negative 'G' forces were experienced. The seatbelt sign had been off due to previous smooth ride and no radar returns ahead. Seatbelt sign turned on as soon as we felt first jolt and PA made. 1 passenger was in the aft lavatory and scratched his knee. 1 flight attendant complained of neck injury during the event. All other passenger and crew ok. Passenger service representatives and maintenance met flight as per our request. We tried to report this encounter with havana and were unable due to the controller's inability with the english language. We then called ZMA to inform them and have them call havana on the phone to pass on our PIREP. This process, due to the controller's inability to understand english was frustrating as other english speaking aircraft pilots might have been affected as well. Debriefed with ZMA and dispatch. Flight was uneventful north of uva to touchdown.
Original NASA ASRS Text
Title: B737 FLT CREW NBOUND ON UG448 IN MUPH AIRSPACE ENCOUNTER CLR AIR TURB RESULTING IN INJURIES. LANGUAGE BARRIER CAUSES PIREP TO BE PROCESSED THROUGH ZMA.
Narrative: WE HAD BEEN IMC FOR THE PAST 20 MINS AT FL350 WITH A SMOOTH RIDE. BOTH RADARS HAD BEEN ON SINCE TKOF AND WERE LOOKING AHEAD BOTH WITH APPROPRIATE TILT AND RANGE. THIS WAS AN IOE FOR FO AND WE HAD BRIEFED APPROPRIATE RADAR DISCIPLINE THAT DAY. RADAR SCREENS WERE BOTH SHOWING NO WX OF ANY KIND. 20 MI S OF UVA, WE ENCOUNTERED A QUICK MODERATE TO SEVERE JOLT OR TWO. THE AUTOPLT STAYED CONNECTED DURING THE EVENT, BUT POSITIVE AND THEN NEGATIVE 'G' FORCES WERE EXPERIENCED. THE SEATBELT SIGN HAD BEEN OFF DUE TO PREVIOUS SMOOTH RIDE AND NO RADAR RETURNS AHEAD. SEATBELT SIGN TURNED ON AS SOON AS WE FELT FIRST JOLT AND PA MADE. 1 PAX WAS IN THE AFT LAVATORY AND SCRATCHED HIS KNEE. 1 FLT ATTENDANT COMPLAINED OF NECK INJURY DURING THE EVENT. ALL OTHER PAX AND CREW OK. PAX SVC REPRESENTATIVES AND MAINT MET FLT AS PER OUR REQUEST. WE TRIED TO RPT THIS ENCOUNTER WITH HAVANA AND WERE UNABLE DUE TO THE CTLR'S INABILITY WITH THE ENGLISH LANGUAGE. WE THEN CALLED ZMA TO INFORM THEM AND HAVE THEM CALL HAVANA ON THE PHONE TO PASS ON OUR PIREP. THIS PROCESS, DUE TO THE CTLR'S INABILITY TO UNDERSTAND ENGLISH WAS FRUSTRATING AS OTHER ENGLISH SPEAKING ACFT PLTS MIGHT HAVE BEEN AFFECTED AS WELL. DEBRIEFED WITH ZMA AND DISPATCH. FLT WAS UNEVENTFUL N OF UVA TO TOUCHDOWN.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.