<< >> NASA ASRS Report 589527, July 2003

A cabin crew on a B737 notice a passenger that was smoking on the ramp and then a passenger that was intoxicated and pouring his own alcohol.

Attributes
ACN	589527
Time
Date	200307
Day	Sat
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : zma.artcc
State Reference	FL
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zma.artcc
Operator	common carrier : air carrier
Make Model Name	B737 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	cruise : level ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty oversight : flight attendant in charge
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 7
Experience	flight attendant time airline total : 11 flight attendant time total : 11 flight attendant time type : 60
ASRS Report	589527
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Events
Anomaly	cabin event : passenger misconduct
Independent Detector	other other : 2
Resolutory Action	other
Supplementary
Problem Areas	Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

When passenger walked across ramp, I saw he was smoking, which I thought was strange and told the captain. During the flight, the #2 flight attendant asked me to keep an eye on a passenger because the #2 flight attendant thought the passenger was drinking from his own bottle, in a cooler between his wife and the passenger. The passenger called me over and told me to keep #2 flight attendant away from him because, 'the flight attendant insulted me, was disrespectful and I'm going to slap him!' I told captain, and flight was met. I told passenger the flight was being met so he 'could tell them his complaint.

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Original NASA ASRS Text

Title: A CABIN CREW ON A B737 NOTICE A PAX THAT WAS SMOKING ON THE RAMP AND THEN A PAX THAT WAS INTOXICATED AND POURING HIS OWN ALCOHOL.

Narrative: WHEN PAX WALKED ACROSS RAMP, I SAW HE WAS SMOKING, WHICH I THOUGHT WAS STRANGE AND TOLD THE CAPT. DURING THE FLT, THE #2 FLT ATTENDANT ASKED ME TO KEEP AN EYE ON A PAX BECAUSE THE #2 FLT ATTENDANT THOUGHT THE PAX WAS DRINKING FROM HIS OWN BOTTLE, IN A COOLER BTWN HIS WIFE AND THE PAX. THE PAX CALLED ME OVER AND TOLD ME TO KEEP #2 FLT ATTENDANT AWAY FROM HIM BECAUSE, 'THE FLT ATTENDANT INSULTED ME, WAS DISRESPECTFUL AND I'M GOING TO SLAP HIM!' I TOLD CAPT, AND FLT WAS MET. I TOLD PAX THE FLT WAS BEING MET SO HE 'COULD TELL THEM HIS COMPLAINT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.