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A B767 dispatcher reported that a volcanic ash report was not available until after the captain penetrated the ash cloud.
| Attributes | |
| ACN | 588126 |
| Time | |
| Date | 200307 |
| Day | Sat |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | navaid : bda.vortac |
| State Reference | FO |
| Altitude | msl single value : 35000 |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : zny.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Route In Use | enroute : atlantic enroute other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | other personnel |
| ASRS Report | 588126 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | inflight encounter other non adherence : far non adherence : company policies non adherence : published procedure |
| Independent Detector | other other : 1 |
| Consequence | other other |
| Supplementary | |
| Problem Areas | Weather Company |
| Primary Problem | Company |
Narrative:
Flight was dispatched on routing over volcanic ash known to be at a maximum altitude of 8000 ft. 2 hours into flight, aircraft flew into ash at FL350. Volcanic ash report was only available 1 hour after aircraft flew through ash. Aircraft continued to destination after deviating away from ash.
Original NASA ASRS Text
Title: A B767 DISPATCHER RPTED THAT A VOLCANIC ASH RPT WAS NOT AVAILABLE UNTIL AFTER THE CAPT PENETRATED THE ASH CLOUD.
Narrative: FLT WAS DISPATCHED ON ROUTING OVER VOLCANIC ASH KNOWN TO BE AT A MAX ALT OF 8000 FT. 2 HRS INTO FLT, ACFT FLEW INTO ASH AT FL350. VOLCANIC ASH RPT WAS ONLY AVAILABLE 1 HR AFTER ACFT FLEW THROUGH ASH. ACFT CONTINUED TO DEST AFTER DEVIATING AWAY FROM ASH.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.