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37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
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| Attributes | |
| ACN | 574792 |
| Time | |
| Date | 200301 |
| Day | Sat |
| Local Time Of Day | 0001 To 0600 |
| Place | |
| Locale Reference | atc facility : zzz.artcc |
| State Reference | US |
| Environment | |
| Weather Elements | Turbulence |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : zzz.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B777-200 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other other |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty oversight : flight attendant in charge |
| Qualification | flight attendant : currently qualified |
| Experience | flight attendant time airline total : 3.5 flight attendant time total : 3.5 flight attendant time type : 40 |
| ASRS Report | 574792 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | cabin event other inflight encounter : turbulence inflight encounter : weather |
| Independent Detector | other flight crewa other other : rptr |
| Resolutory Action | none taken : unable |
| Consequence | other other other |
| Supplementary | |
| Problem Areas | Environmental Factor Weather |
| Primary Problem | Environmental Factor |
Narrative:
I was in the back course galley helping another flight attendant with the duty-free paperwork, when suddenly we encountered moderate turbulence. The airplane shook violently, items were tossed around in the galleys and cabin, and walking was very difficult. I made my way back to my jumpseat (at door 1L) and made a PA telling the passenger to insure that their seatbelts were fastened tightly, and to hold onto lap babies. (By the way, the seatbelt sign was on prior to this whole incident.) I then called the captain and told him to make a PA, because the passenger were getting scared, which he did. I think the turbulence lasted about 15 mins (we weren't able to find any smooth air). When we landed, the captain got called into lhr operations and discussed it with a flight manager. I heard that the aircraft was taken OTS, but I'm not sure.
Original NASA ASRS Text
Title: RPTR STATES B777-200 ENCOUNTERED MODERATE TURB. NO INJURIES RPTED.
Narrative: I WAS IN THE BACK COURSE GALLEY HELPING ANOTHER FLT ATTENDANT WITH THE DUTY-FREE PAPERWORK, WHEN SUDDENLY WE ENCOUNTERED MODERATE TURB. THE AIRPLANE SHOOK VIOLENTLY, ITEMS WERE TOSSED AROUND IN THE GALLEYS AND CABIN, AND WALKING WAS VERY DIFFICULT. I MADE MY WAY BACK TO MY JUMPSEAT (AT DOOR 1L) AND MADE A PA TELLING THE PAX TO INSURE THAT THEIR SEATBELTS WERE FASTENED TIGHTLY, AND TO HOLD ONTO LAP BABIES. (BY THE WAY, THE SEATBELT SIGN WAS ON PRIOR TO THIS WHOLE INCIDENT.) I THEN CALLED THE CAPT AND TOLD HIM TO MAKE A PA, BECAUSE THE PAX WERE GETTING SCARED, WHICH HE DID. I THINK THE TURB LASTED ABOUT 15 MINS (WE WEREN'T ABLE TO FIND ANY SMOOTH AIR). WHEN WE LANDED, THE CAPT GOT CALLED INTO LHR OPS AND DISCUSSED IT WITH A FLT MGR. I HEARD THAT THE ACFT WAS TAKEN OTS, BUT I'M NOT SURE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.