B777 cabin attendants injured when aircraft goes through unexpected and detected severe turbulence.

Attributes
ACN	559442
Time
Date	200209
Day	Tue
Place
Locale Reference	atc facility : zfw.artcc
State Reference	TX
Environment
Weather Elements	Turbulence
Light	Night
Aircraft 1
Controlling Facilities	artcc : zfw.artcc tower : mli.tower
Operator	common carrier : air carrier
Make Model Name	B777 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty oversight : flight attendant in charge
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 5
Experience	flight attendant time airline total : 15.75 flight attendant time total : 15.75 flight attendant time type : 75
ASRS Report	559442
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	inflight encounter : weather inflight encounter : turbulence
Independent Detector	other flight crewa other flight crewb other other : 3
Resolutory Action	none taken : detected after the fact
Consequence	other other
Supplementary
Problem Areas	Environmental Factor Weather
Primary Problem	Weather

Narrative:

During our breakfast service, we experienced mild turbulence due to hurricane/tropical depression. The seatbelt sign was on, but after several calls to the cockpit, we were told it was safe to continue our service duties. We hit a severe chop. Carts came off the floor, drinks spilled, items fell off the counter in the galley. The flight attendants either sat in passenger seat or their jump seat immediately. 2 flight attendants in the main cabin were hurt when cart came off the floor. I called the cockpit and was told that they had not seen anything on the radar. Ice was put on flight attendant's injury. We landed shortly after.

Original NASA ASRS Text

Title: B777 CABIN ATTENDANTS INJURED WHEN ACFT GOES THROUGH UNEXPECTED AND DETECTED SEVERE TURB.

Narrative: DURING OUR BREAKFAST SVC, WE EXPERIENCED MILD TURB DUE TO HURRICANE/TROPICAL DEPRESSION. THE SEATBELT SIGN WAS ON, BUT AFTER SEVERAL CALLS TO THE COCKPIT, WE WERE TOLD IT WAS SAFE TO CONTINUE OUR SVC DUTIES. WE HIT A SEVERE CHOP. CARTS CAME OFF THE FLOOR, DRINKS SPILLED, ITEMS FELL OFF THE COUNTER IN THE GALLEY. THE FLT ATTENDANTS EITHER SAT IN PAX SEAT OR THEIR JUMP SEAT IMMEDIATELY. 2 FLT ATTENDANTS IN THE MAIN CABIN WERE HURT WHEN CART CAME OFF THE FLOOR. I CALLED THE COCKPIT AND WAS TOLD THAT THEY HAD NOT SEEN ANYTHING ON THE RADAR. ICE WAS PUT ON FLT ATTENDANT'S INJURY. WE LANDED SHORTLY AFTER.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.