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While taxiing out for takeoff at dtw during a busy period, an air carrier pilot noted ground controller working 2 frequencys causing confusion and congestion.
| Attributes | |
| ACN | 546850 |
| Time | |
| Date | 200205 |
| Day | Fri |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : dtw.airport |
| State Reference | MI |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | BAe 146 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | ground : taxi |
| Flight Plan | IFR |
| Aircraft 2 | |
| Controlling Facilities | tower : dtw.tower |
| Make Model Name | Any Unknown or Unlisted Aircraft Manufacturer |
| Flight Phase | ground : taxi |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : cfi pilot : atp |
| Experience | flight time last 90 days : 120 flight time total : 4800 flight time type : 850 |
| ASRS Report | 546850 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | incursion : taxiway non adherence : published procedure other anomaly other |
| Independent Detector | other flight crewa other flight crewb |
| Resolutory Action | none taken : anomaly accepted other |
| Supplementary | |
| Problem Areas | ATC Facility ATC Human Performance |
| Primary Problem | Ambiguous |
Narrative:
ATC ground controllers in dtw are overloaded on ground. While taxiing, the controller was working 2 frequencys and missing calls on both. He mentioned to one aircraft that they weren't staffed to open another frequency. We missed a taxiway and it was hard to get a word in for clarification of our route. 2 aircraft behind us missed instructions also. They need more controllers on during the busy times like today. It will only get worse if WX and darkness compound the traffic problem. 2 weeks ago one of our aircraft was told to cross an active runway with a B727 taking off. This problem is getting worse all the time.
Original NASA ASRS Text
Title: WHILE TAXIING OUT FOR TKOF AT DTW DURING A BUSY PERIOD, AN ACR PLT NOTED GND CTLR WORKING 2 FREQS CAUSING CONFUSION AND CONGESTION.
Narrative: ATC GND CTLRS IN DTW ARE OVERLOADED ON GND. WHILE TAXIING, THE CTLR WAS WORKING 2 FREQS AND MISSING CALLS ON BOTH. HE MENTIONED TO ONE ACFT THAT THEY WEREN'T STAFFED TO OPEN ANOTHER FREQ. WE MISSED A TXWY AND IT WAS HARD TO GET A WORD IN FOR CLARIFICATION OF OUR RTE. 2 ACFT BEHIND US MISSED INSTRUCTIONS ALSO. THEY NEED MORE CTLRS ON DURING THE BUSY TIMES LIKE TODAY. IT WILL ONLY GET WORSE IF WX AND DARKNESS COMPOUND THE TFC PROB. 2 WKS AGO ONE OF OUR ACFT WAS TOLD TO CROSS AN ACTIVE RWY WITH A B727 TAKING OFF. THIS PROB IS GETTING WORSE ALL THE TIME.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.