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B757 flight crew not provided with the next center frequency resulting in frequency given via ACARS via company.
| Attributes | |
| ACN | 542316 |
| Time | |
| Date | 200203 |
| Day | Mon |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | intersection : redfn |
| State Reference | TX |
| Altitude | msl single value : 28000 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zhu.artcc artcc : zma.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B757-200 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| ASRS Report | 542316 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | non adherence : published procedure other anomaly other |
| Independent Detector | aircraft equipment other aircraft equipment : acars other controllera other flight crewa |
| Resolutory Action | none taken : anomaly accepted other |
| Supplementary | |
| Problem Areas | Airspace Structure Flight Crew Human Performance ATC Human Performance Aircraft |
| Primary Problem | ATC Human Performance |
| Air Traffic Incident | other |
Narrative:
En route from mia to dfw, ATC failed to contact us with the next sector frequency. Consequently, while searching for a possible frequency to regain contact, we were went an ACARS message telling us to contact ZHU on 132.17 southeast of redfn intersection. We had previously been on frequency 128.22 with mia. We never heard a call from mia if in fact an attempt was made. We were cruising at FL280. I was wondering if the reception at that altitude was not as good as higher altitudes and if the controller had anticipated our remaining in contact longer that the lost communication was due to this factor. Contact was made with ZHU at approximately XA15Z and no explanation was given nor any complaints.
Original NASA ASRS Text
Title: B757 FLC NOT PROVIDED WITH THE NEXT CTR FREQ RESULTING IN FREQ GIVEN VIA ACARS VIA COMPANY.
Narrative: ENRTE FROM MIA TO DFW, ATC FAILED TO CONTACT US WITH THE NEXT SECTOR FREQ. CONSEQUENTLY, WHILE SEARCHING FOR A POSSIBLE FREQ TO REGAIN CONTACT, WE WERE WENT AN ACARS MESSAGE TELLING US TO CONTACT ZHU ON 132.17 SE OF REDFN INTXN. WE HAD PREVIOUSLY BEEN ON FREQ 128.22 WITH MIA. WE NEVER HEARD A CALL FROM MIA IF IN FACT AN ATTEMPT WAS MADE. WE WERE CRUISING AT FL280. I WAS WONDERING IF THE RECEPTION AT THAT ALT WAS NOT AS GOOD AS HIGHER ALTS AND IF THE CTLR HAD ANTICIPATED OUR REMAINING IN CONTACT LONGER THAT THE LOST COM WAS DUE TO THIS FACTOR. CONTACT WAS MADE WITH ZHU AT APPROX XA15Z AND NO EXPLANATION WAS GIVEN NOR ANY COMPLAINTS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.