B767 crew had a drunk and disruptive passenger removed prior to pushback.

Attributes
ACN	539160
Time
Date	200202
Day	Mon
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : hnl.airport
State Reference	HI
Altitude	agl single value : 0
Aircraft 1
Controlling Facilities	tower : dfw.tower
Operator	common carrier : air carrier
Make Model Name	B767 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : parked ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	539160
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	cabin event : passenger misconduct cabin event other non adherence : company policies non adherence : far non adherence : published procedure other anomaly other
Independent Detector	other flight crewa other flight crewb other other : 3
Resolutory Action	none taken : detected after the fact other
Consequence	other
Supplementary
Problem Areas	Company Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

Misconduct of intoxicated passenger at hnl. Prior to pushback at hnl, the lead agent came to the flight deck and indicated that a mr X had gotten upset and swore during extra gate security screening but had relented and apologized prior to boarding and therefore was allowed to board. After boarding, mr X got upset again as my first officer went back to check him out. Upon return, he indicated that mr X was visibly intoxicated and we then agreed that we needed to pursue his removal. The agents notified the police and mr X was removed as I also filled out the form to verify my actions and reasoning. His bags had received the extra scan process, so we agreed that they would not have to be removed as well. We departed and had an uneventful flight.

Original NASA ASRS Text

Title: B767 CREW HAD A DRUNK AND DISRUPTIVE PAX REMOVED PRIOR TO PUSHBACK.

Narrative: MISCONDUCT OF INTOXICATED PAX AT HNL. PRIOR TO PUSHBACK AT HNL, THE LEAD AGENT CAME TO THE FLT DECK AND INDICATED THAT A MR X HAD GOTTEN UPSET AND SWORE DURING EXTRA GATE SECURITY SCREENING BUT HAD RELENTED AND APOLOGIZED PRIOR TO BOARDING AND THEREFORE WAS ALLOWED TO BOARD. AFTER BOARDING, MR X GOT UPSET AGAIN AS MY FO WENT BACK TO CHK HIM OUT. UPON RETURN, HE INDICATED THAT MR X WAS VISIBLY INTOXICATED AND WE THEN AGREED THAT WE NEEDED TO PURSUE HIS REMOVAL. THE AGENTS NOTIFIED THE POLICE AND MR X WAS REMOVED AS I ALSO FILLED OUT THE FORM TO VERIFY MY ACTIONS AND REASONING. HIS BAGS HAD RECEIVED THE EXTRA SCAN PROCESS, SO WE AGREED THAT THEY WOULD NOT HAVE TO BE REMOVED AS WELL. WE DEPARTED AND HAD AN UNEVENTFUL FLT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.