B777-200 crew was unable to get the #2 generator on line after start.

Attributes
ACN	535336
Time
Date	200201
Day	Tue
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : ord.airport
State Reference	IL
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B777 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	ground : maintenance ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 120 flight time total : 15000 flight time type : 1122
ASRS Report	535336
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	aircraft equipment problem : critical non adherence : company policies non adherence : far non adherence : published procedure other anomaly other
Independent Detector	other flight crewa other flight crewb
Resolutory Action	none taken : anomaly accepted
Consequence	other other
Supplementary
Problem Areas	Company Maintenance Human Performance Aircraft
Primary Problem	Maintenance Human Performance

Narrative:

Started engines and right idg did not come on-line. B747 maintenance said to return to gate. B777 maintenance said no need to return to gate and issued defer maintenance prior to takeoff. Asked local ZZZ maintenance if the 3 pages of instructions had to be done prior to takeoff. They said no, and to put the MEL'ed item behind and ZZZ1 maintenance would handle. We then departed after another unrelated problem was secured. There were many maintenance items we felt were not addressed. Company maintenance said no need to return to gate and local ZZZ maintenance said the same. We inquired about what we thought were legitimate concerns and maintenance let us down. If they are not sure, they should say so and not push us.

Original NASA ASRS Text

Title: B777-200 CREW WAS UNABLE TO GET THE #2 GENERATOR ON LINE AFTER START.

Narrative: STARTED ENGS AND R IDG DID NOT COME ON-LINE. B747 MAINT SAID TO RETURN TO GATE. B777 MAINT SAID NO NEED TO RETURN TO GATE AND ISSUED DEFER MAINT PRIOR TO TKOF. ASKED LCL ZZZ MAINT IF THE 3 PAGES OF INSTRUCTIONS HAD TO BE DONE PRIOR TO TKOF. THEY SAID NO, AND TO PUT THE MEL'ED ITEM BEHIND AND ZZZ1 MAINT WOULD HANDLE. WE THEN DEPARTED AFTER ANOTHER UNRELATED PROB WAS SECURED. THERE WERE MANY MAINT ITEMS WE FELT WERE NOT ADDRESSED. COMPANY MAINT SAID NO NEED TO RETURN TO GATE AND LCL ZZZ MAINT SAID THE SAME. WE INQUIRED ABOUT WHAT WE THOUGHT WERE LEGITIMATE CONCERNS AND MAINT LET US DOWN. IF THEY ARE NOT SURE, THEY SHOULD SAY SO AND NOT PUSH US.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.