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B757-200 crew had a passenger that insisted on smoking in the aircraft lavatory while the aircraft was in-flight.
| Attributes | |
| ACN | 533819 |
| Time | |
| Date | 200112 |
| Day | Sun |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : zzz.artcc |
| State Reference | US |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zzz.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B757-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified |
| Experience | flight attendant time airline total : 15 flight attendant time total : 15 flight attendant time type : 50 |
| ASRS Report | 533819 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : published procedure non adherence : far non adherence : company policies |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other |
| Supplementary | |
| Problem Areas | Company Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Passenger smoking in lavatory 2 times. She admitted to all 4 flight attendants in back she was smoking. She obviously knew she wasn't supposed to be smoking in-flight because she hid in the lavatory. Callback conversation with reporter revealed the following information: the reporter flight attendant informed the captain of the problem. He contacted the air carrier and security met the flight. Security counseled the passenger and she was allowed to continue to her destination.
Original NASA ASRS Text
Title: B757-200 CREW HAD A PAX THAT INSISTED ON SMOKING IN THE ACFT LAVATORY WHILE THE ACFT WAS INFLT.
Narrative: PAX SMOKING IN LAVATORY 2 TIMES. SHE ADMITTED TO ALL 4 FLT ATTENDANTS IN BACK SHE WAS SMOKING. SHE OBVIOUSLY KNEW SHE WASN'T SUPPOSED TO BE SMOKING INFLT BECAUSE SHE HID IN THE LAVATORY. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR FLT ATTENDANT INFORMED THE CAPT OF THE PROB. HE CONTACTED THE ACR AND SECURITY MET THE FLT. SECURITY COUNSELED THE PAX AND SHE WAS ALLOWED TO CONTINUE TO HER DEST.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.