Narrative:

Crew reported to gate at XA20 for a XB00 departure. Cust service representative (csr) stated that flight attendants were onboard as was an FAA inspector. I asked the csr if the inspector's identify had been verified and he said it had. I told the csr that I would let them know when we were ready. (This was my first solo flight on the B777 and I wanted to ensure that all security inspections and briefings were accomplished, because of the sep/tue/01 terrorist attack.) the inspector was commuting home after working on air carrier X maintenance projects. I gave thorough briefings, emphasizing that it was now a new ballgame after sep/tue/01. Pushback and start were normal. While taxiing, we noticed that the left engine bleed EICAS was on. I had the first officer contact maintenance while I talked to tower to find a parking spot to troubleshoot. After cycling the bleed switch and running the engine up under maintenance direction, we corrected the problem. Maintenance said to make a log entry for YYY. We continued taxi and while taking the runway, got an autothrottle disconnect EICAS, which we resolved using the same coordination with maintenance. I then noticed that we were now below our cleared fuel. I called dispatch and they directed us back to the gate for more fuel. When we blocked in, I went to the jetway phone to talk to dispatch. I decided to board extra gas for contingencies, and we decided on a higher cleared fuel. While I was on the phone, the fueler topped us off with the original load. I had the fueler return twice, once to put on the new load and the second to drip the tanks because of doubt as to our actual pre-fuel readings. I had also told the first officer that we had to now clear the 2 log write-ups with maintenance in ZZZ. While I was on the phone with dispatch a mechanic tried to get the first officer to 'overlook' the log items, which he adamantly refused to do. The FAA inspector said, 'I can't believe they tried to do that.' after we resolved the fuel and maintenance problems, we departed. During the flight, the inspector talked about the problems the FAA is having with maintenance, manuals, and documentation at air carrier X. After we arrived in YYY, he shook our hands and said, 'nice job.'

Related reports:

Google
 

Original NASA ASRS Text

Title: A B777 RETURNED TO THE GATE DUE TO SEVERAL HIGH PWR RUNS REQUIRED TO CLR EICAS WARNINGS CAUSING LOW FUEL CONDITION. GATE TECHNICIAN ATTEMPTED TO IGNORE LOGBOOK WRITE-UPS ON EICAS WARNINGS.

Narrative: CREW RPTED TO GATE AT XA20 FOR A XB00 DEP. CUST SVC REPRESENTATIVE (CSR) STATED THAT FLT ATTENDANTS WERE ONBOARD AS WAS AN FAA INSPECTOR. I ASKED THE CSR IF THE INSPECTOR'S IDENT HAD BEEN VERIFIED AND HE SAID IT HAD. I TOLD THE CSR THAT I WOULD LET THEM KNOW WHEN WE WERE READY. (THIS WAS MY FIRST SOLO FLT ON THE B777 AND I WANTED TO ENSURE THAT ALL SECURITY INSPECTIONS AND BRIEFINGS WERE ACCOMPLISHED, BECAUSE OF THE SEP/TUE/01 TERRORIST ATTACK.) THE INSPECTOR WAS COMMUTING HOME AFTER WORKING ON ACR X MAINT PROJECTS. I GAVE THOROUGH BRIEFINGS, EMPHASIZING THAT IT WAS NOW A NEW BALLGAME AFTER SEP/TUE/01. PUSHBACK AND START WERE NORMAL. WHILE TAXIING, WE NOTICED THAT THE L ENG BLEED EICAS WAS ON. I HAD THE FO CONTACT MAINT WHILE I TALKED TO TWR TO FIND A PARKING SPOT TO TROUBLESHOOT. AFTER CYCLING THE BLEED SWITCH AND RUNNING THE ENG UP UNDER MAINT DIRECTION, WE CORRECTED THE PROB. MAINT SAID TO MAKE A LOG ENTRY FOR YYY. WE CONTINUED TAXI AND WHILE TAKING THE RWY, GOT AN AUTOTHROTTLE DISCONNECT EICAS, WHICH WE RESOLVED USING THE SAME COORD WITH MAINT. I THEN NOTICED THAT WE WERE NOW BELOW OUR CLRED FUEL. I CALLED DISPATCH AND THEY DIRECTED US BACK TO THE GATE FOR MORE FUEL. WHEN WE BLOCKED IN, I WENT TO THE JETWAY PHONE TO TALK TO DISPATCH. I DECIDED TO BOARD EXTRA GAS FOR CONTINGENCIES, AND WE DECIDED ON A HIGHER CLRED FUEL. WHILE I WAS ON THE PHONE, THE FUELER TOPPED US OFF WITH THE ORIGINAL LOAD. I HAD THE FUELER RETURN TWICE, ONCE TO PUT ON THE NEW LOAD AND THE SECOND TO DRIP THE TANKS BECAUSE OF DOUBT AS TO OUR ACTUAL PRE-FUEL READINGS. I HAD ALSO TOLD THE FO THAT WE HAD TO NOW CLR THE 2 LOG WRITE-UPS WITH MAINT IN ZZZ. WHILE I WAS ON THE PHONE WITH DISPATCH A MECH TRIED TO GET THE FO TO 'OVERLOOK' THE LOG ITEMS, WHICH HE ADAMANTLY REFUSED TO DO. THE FAA INSPECTOR SAID, 'I CAN'T BELIEVE THEY TRIED TO DO THAT.' AFTER WE RESOLVED THE FUEL AND MAINT PROBS, WE DEPARTED. DURING THE FLT, THE INSPECTOR TALKED ABOUT THE PROBS THE FAA IS HAVING WITH MAINT, MANUALS, AND DOCUMENTATION AT ACR X. AFTER WE ARRIVED IN YYY, HE SHOOK OUR HANDS AND SAID, 'NICE JOB.'

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.