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37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
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A relief pilot who was in the passenger cabin on an atlantic crossing flight recounts a turbulence encounter during cruise. Minor injuries were sustained.
| Attributes | |
| ACN | 524200 |
| Time | |
| Date | 200109 |
| Day | Tue |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | atc facility : zny.artcc |
| State Reference | NY |
| Altitude | msl single value : 37000 |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | tower : zzz.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B777 Undifferentiated or Other Model |
| Flight Phase | cruise : level |
| Route In Use | enroute : atlantic |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : relief pilot |
| ASRS Report | 524200 |
| Events | |
| Anomaly | cabin event : passenger misconduct inflight encounter : turbulence non adherence : far |
| Resolutory Action | flight crew : returned to assigned altitude |
| Consequence | other other |
| Supplementary | |
| Problem Areas | Passenger Human Performance Weather Flight Crew Human Performance Cabin Crew Human Performance |
| Primary Problem | Weather |
Narrative:
I was just coming off crew rest break following a seat belt announcement while the crew was circumnaving WX in the tops. We hit one unexpected jolt which threw me back over a foot and landed hard on my heels, legs locked. Several passenger and flight attendants were knocked to the floor. The flight attendants were checking passenger for seat belts, and apparently several passenger were waiting for the lavatories, even though they had been advised to return to their seats. I and several of the flight attendants sustained minor injuries and met with a doctor for a brief check-up after arrival in london at the layover hotel. Everyone was able to work their return trips. I have had some minor neck and lower back discomfort as a result. I was standing in the left first class lavatory at the time. A passenger service manager was requested to meet the flight on arrival, but apparently there were no reported passenger injuries during or after the flight to my knowledge.
Original NASA ASRS Text
Title: A RELIEF PLT WHO WAS IN THE PAX CABIN ON AN ATLANTIC XING FLT RECOUNTS A TURB ENCOUNTER DURING CRUISE. MINOR INJURIES WERE SUSTAINED.
Narrative: I WAS JUST COMING OFF CREW REST BREAK FOLLOWING A SEAT BELT ANNOUNCEMENT WHILE THE CREW WAS CIRCUMNAVING WX IN THE TOPS. WE HIT ONE UNEXPECTED JOLT WHICH THREW ME BACK OVER A FOOT AND LANDED HARD ON MY HEELS, LEGS LOCKED. SEVERAL PAX AND FLT ATTENDANTS WERE KNOCKED TO THE FLOOR. THE FLT ATTENDANTS WERE CHKING PAX FOR SEAT BELTS, AND APPARENTLY SEVERAL PAX WERE WAITING FOR THE LAVATORIES, EVEN THOUGH THEY HAD BEEN ADVISED TO RETURN TO THEIR SEATS. I AND SEVERAL OF THE FLT ATTENDANTS SUSTAINED MINOR INJURIES AND MET WITH A DOCTOR FOR A BRIEF CHK-UP AFTER ARR IN LONDON AT THE LAYOVER HOTEL. EVERYONE WAS ABLE TO WORK THEIR RETURN TRIPS. I HAVE HAD SOME MINOR NECK AND LOWER BACK DISCOMFORT AS A RESULT. I WAS STANDING IN THE L FIRST CLASS LAVATORY AT THE TIME. A PAX SVC MGR WAS REQUESTED TO MEET THE FLT ON ARR, BUT APPARENTLY THERE WERE NO RPTED PAX INJURIES DURING OR AFTER THE FLT TO MY KNOWLEDGE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.