B767-300 passenger threatened a flight attendant and assaulted another passenger.

Attributes
ACN	523191
Time
Date	200108
Day	Wed
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : zab.artcc
State Reference	NM
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zab.artcc
Operator	common carrier : air carrier
Make Model Name	B767-300 and 300 ER
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty oversight : flight attendant in charge
Qualification	flight attendant : currently qualified
Experience	flight attendant time airline total : 17 flight attendant time total : 17 flight attendant time type : 95
ASRS Report	523191
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Events
Anomaly	cabin event : passenger misconduct non adherence : far other anomaly other
Independent Detector	other other : 1
Resolutory Action	controller : issued new clearance controller : provided flight assist flight crew : diverted to another airport other
Consequence	other
Supplementary
Problem Areas	Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

Passenger X was erratic and violent. He appeared intoxicated, so I cut off all alcohol at about 1 hour 45 mins out of lax. Mr X seemed to be getting worse not better. We learned from his 10 yr old son that he had taken paxal(?) antidepressant. Also from other passenger he told them he was on sleeping pills and was a drug dealer. Tried to reason with him, but he was too unstable. We let the situation go on for fear of upsetting his son. Mr X however pushed a female passenger sitting behind him. He also threatened to break the '*!#! Neck' of the #10 flight attendant. The captain and I decided at this time to make a landing in iad to have mr X removed.

Original NASA ASRS Text

Title: B767-300 PAX THREATENED A FLT ATTENDANT AND ASSAULTED ANOTHER PAX.

Narrative: PAX X WAS ERRATIC AND VIOLENT. HE APPEARED INTOXICATED, SO I CUT OFF ALL ALCOHOL AT ABOUT 1 HR 45 MINS OUT OF LAX. MR X SEEMED TO BE GETTING WORSE NOT BETTER. WE LEARNED FROM HIS 10 YR OLD SON THAT HE HAD TAKEN PAXAL(?) ANTIDEPRESSANT. ALSO FROM OTHER PAX HE TOLD THEM HE WAS ON SLEEPING PILLS AND WAS A DRUG DEALER. TRIED TO REASON WITH HIM, BUT HE WAS TOO UNSTABLE. WE LET THE SIT GO ON FOR FEAR OF UPSETTING HIS SON. MR X HOWEVER PUSHED A FEMALE PAX SITTING BEHIND HIM. HE ALSO THREATENED TO BREAK THE '*!#! NECK' OF THE #10 FLT ATTENDANT. THE CAPT AND I DECIDED AT THIS TIME TO MAKE A LNDG IN IAD TO HAVE MR X REMOVED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.