B737-700 crew had an ill passenger in ZFW class a.

Attributes
ACN	521642
Time
Date	200108
Day	Sat
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : mlu.airport
State Reference	LA
Altitude	msl single value : 37000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zfw.artcc
Operator	common carrier : air carrier
Make Model Name	B737-700
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 220 flight time total : 15000 flight time type : 6000
ASRS Report	521642
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
Experience	flight time last 90 days : 224 flight time total : 4000 flight time type : 500
ASRS Report	521752
Events
Anomaly	cabin event : passenger illness non adherence : company policies non adherence : far other anomaly other
Independent Detector	other other : 3
Resolutory Action	controller : provided flight assist other
Consequence	other
Supplementary
Problem Areas	Passenger Human Performance Flight Crew Human Performance
Primary Problem	Passenger Human Performance

Narrative:

Medical emergency/unauthorized person in cockpit. Flying as PIC on flight abc, aus-rdu, the 'a' flight attendant informed me that she had a 70 yr old female passenger going in and out of consciousness. The flight attendant told me they were going to put the passenger on oxygen and call company contracted medical advisor through the cabin phone system. Shortly after that the 'a' flight attendant told me she couldn't get the cabin phone system to work and requested me to get a patch through dispatch. Calling dispatch through the atscall system, they patched us through to the doctor. I passed along all the information I had on the passenger and informed the doctor that we had a nurse onboard that was assisting the ill passenger. The doctor indicated to me he needed more information and requested to talk directly to the nurse. Being in a non critical phase of flight (cruise) I felt it was necessary for the doctor to talk to the nurse so he could make an informed judgement on the condition of our passenger. I had the nurse come onto the flight deck and talk directly to the doctor on the aircraft radio. They came to the consensus that the passenger was stable enough to continue to rdu where they would have paramedics standing by.

Original NASA ASRS Text

Title: B737-700 CREW HAD AN ILL PAX IN ZFW CLASS A.

Narrative: MEDICAL EMER/UNAUTH PERSON IN COCKPIT. FLYING AS PIC ON FLT ABC, AUS-RDU, THE 'A' FLT ATTENDANT INFORMED ME THAT SHE HAD A 70 YR OLD FEMALE PAX GOING IN AND OUT OF CONSCIOUSNESS. THE FLT ATTENDANT TOLD ME THEY WERE GOING TO PUT THE PAX ON OXYGEN AND CALL COMPANY CONTRACTED MEDICAL ADVISOR THROUGH THE CABIN PHONE SYS. SHORTLY AFTER THAT THE 'A' FLT ATTENDANT TOLD ME SHE COULDN'T GET THE CABIN PHONE SYS TO WORK AND REQUESTED ME TO GET A PATCH THROUGH DISPATCH. CALLING DISPATCH THROUGH THE ATSCALL SYS, THEY PATCHED US THROUGH TO THE DOCTOR. I PASSED ALONG ALL THE INFO I HAD ON THE PAX AND INFORMED THE DOCTOR THAT WE HAD A NURSE ONBOARD THAT WAS ASSISTING THE ILL PAX. THE DOCTOR INDICATED TO ME HE NEEDED MORE INFO AND REQUESTED TO TALK DIRECTLY TO THE NURSE. BEING IN A NON CRITICAL PHASE OF FLT (CRUISE) I FELT IT WAS NECESSARY FOR THE DOCTOR TO TALK TO THE NURSE SO HE COULD MAKE AN INFORMED JUDGEMENT ON THE CONDITION OF OUR PAX. I HAD THE NURSE COME ONTO THE FLT DECK AND TALK DIRECTLY TO THE DOCTOR ON THE ACFT RADIO. THEY CAME TO THE CONSENSUS THAT THE PAX WAS STABLE ENOUGH TO CONTINUE TO RDU WHERE THEY WOULD HAVE PARAMEDICS STANDING BY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.