Clt controller is challenged with no ARTS handoff with aircraft transitioning from ZTL to ZDC airspace and is required to make a manual handoff.

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Attributes
ACN	520106
Time
Date	200108
Day	Sat
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : clt.airport
State Reference	NC
Environment
Flight Conditions	VMC
Light	Dusk
Aircraft 1
Controlling Facilities	tracon : clt.tracon tower : clt.tower
Operator	other
Make Model Name	Military
Operating Under FAR Part	Part 91
Flight Phase	climbout : vacating altitude
Route In Use	departure sid : 380
Flight Plan	IFR
Person 1
Affiliation	government : faa
Function	controller : departure controller : combined radar
Qualification	controller : radar controller : military
Experience	controller military : 4 controller radar : 19
ASRS Report	520106
Person 2
Affiliation	government : faa
Function	controller : radar
Events
Anomaly	other anomaly other
Independent Detector	other controllera
Resolutory Action	other
Supplementary
Problem Areas	ATC Human Performance
Primary Problem	ATC Human Performance
Air Traffic Incident	Inter Facility Coordination Failure

Narrative:

Aircraft X IFR from hop to spa to locas to sdz to pob. ZTL handed aircraft off to me 15 NM east of clt descending to 15000 ft. I descended aircraft to 11000 ft. Automatic handoff to ZDC did not work. I tried twice to manually hand aircraft off using ARTS keyboard. Aircraft would not flash to ZDC. Had to use landline to make verbal handoff.

Original NASA ASRS Text

Title: CLT CTLR IS CHALLENGED WITH NO ARTS HDOF WITH ACFT TRANSITIONING FROM ZTL TO ZDC AIRSPACE AND IS REQUIRED TO MAKE A MANUAL HDOF.

Narrative: ACFT X IFR FROM HOP TO SPA TO LOCAS TO SDZ TO POB. ZTL HANDED ACFT OFF TO ME 15 NM E OF CLT DSNDING TO 15000 FT. I DSNDED ACFT TO 11000 FT. AUTO HDOF TO ZDC DID NOT WORK. I TRIED TWICE TO MANUALLY HAND ACFT OFF USING ARTS KEYBOARD. ACFT WOULD NOT FLASH TO ZDC. HAD TO USE LANDLINE TO MAKE VERBAL HDOF.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.