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An MD80 flight attendant reported that a passenger refused to turn his cell phone off during taxi into lax.
| Attributes | |
| ACN | 512330 |
| Time | |
| Date | 200105 |
| Day | Mon |
| Place | |
| Locale Reference | airport : lax.airport |
| State Reference | CA |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
| Flight Phase | ground : taxi |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 5 |
| Experience | flight attendant time airline total : 2 flight attendant time total : 3 flight attendant time type : 70 |
| ASRS Report | 512330 |
| Events | |
| Anomaly | cabin event : passenger misconduct cabin event : passenger electronic device non adherence : company policies non adherence : far |
| Resolutory Action | none taken : unable |
| Supplementary | |
| Problem Areas | Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
After flight attendant made arrival PA, passenger turned on phone during taxi to gate. I advised passenger that phone needed to be turned off. Passenger replied, 'I didn't ask you!' I again told passenger to turn phone off. Passenger ceased phone call. However, did not turn phone off.
Original NASA ASRS Text
Title: AN MD80 FLT ATTENDANT RPTED THAT A PAX REFUSED TO TURN HIS CELL PHONE OFF DURING TAXI INTO LAX.
Narrative: AFTER FLT ATTENDANT MADE ARR PA, PAX TURNED ON PHONE DURING TAXI TO GATE. I ADVISED PAX THAT PHONE NEEDED TO BE TURNED OFF. PAX REPLIED, 'I DIDN'T ASK YOU!' I AGAIN TOLD PAX TO TURN PHONE OFF. PAX CEASED PHONE CALL. HOWEVER, DID NOT TURN PHONE OFF.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.