Narrative:

During before starting engines checklist, 5 mins prior portion, discussion ensued about my difficulty in anchoring purser to provide thorough briefing. At the same moment, the gate agent under supervision and working an overbooked flight was very eager to get us out on time. The crew also under supervision, joined in exactly at this time. This was capped off by the purser using a non standard ready for departure comment that forced us to reconfirm that she was actually ready for departure. During this hectic period, checklist discipline was compromised and item logbook and forms were appropriately responded to. However, my usual audit of the logbook was not accomplished. Previous to this item on the checklist, I had yet to review the logbook thoroughly. After departure, contrary to my initial review, the check airman found that an open item existed in the book. In retrospect, this item -- logbook, and flight forms -- is located at a very hectic period, approaching the actual pushback phase. It may be better suited earlier in the checklist to allow sufficient time for review, crew discussion, and MEL compliance.

Google
 

Original NASA ASRS Text

Title: A300 CREW LEFT WITH AN OPEN LOG DISCREPANCY ITEM.

Narrative: DURING BEFORE STARTING ENGS CHKLIST, 5 MINS PRIOR PORTION, DISCUSSION ENSUED ABOUT MY DIFFICULTY IN ANCHORING PURSER TO PROVIDE THOROUGH BRIEFING. AT THE SAME MOMENT, THE GATE AGENT UNDER SUPERVISION AND WORKING AN OVERBOOKED FLT WAS VERY EAGER TO GET US OUT ON TIME. THE CREW ALSO UNDER SUPERVISION, JOINED IN EXACTLY AT THIS TIME. THIS WAS CAPPED OFF BY THE PURSER USING A NON STANDARD READY FOR DEP COMMENT THAT FORCED US TO RECONFIRM THAT SHE WAS ACTUALLY READY FOR DEP. DURING THIS HECTIC PERIOD, CHKLIST DISCIPLINE WAS COMPROMISED AND ITEM LOGBOOK AND FORMS WERE APPROPRIATELY RESPONDED TO. HOWEVER, MY USUAL AUDIT OF THE LOGBOOK WAS NOT ACCOMPLISHED. PREVIOUS TO THIS ITEM ON THE CHKLIST, I HAD YET TO REVIEW THE LOGBOOK THOROUGHLY. AFTER DEP, CONTRARY TO MY INITIAL REVIEW, THE CHK AIRMAN FOUND THAT AN OPEN ITEM EXISTED IN THE BOOK. IN RETROSPECT, THIS ITEM -- LOGBOOK, AND FLT FORMS -- IS LOCATED AT A VERY HECTIC PERIOD, APCHING THE ACTUAL PUSHBACK PHASE. IT MAY BE BETTER SUITED EARLIER IN THE CHKLIST TO ALLOW SUFFICIENT TIME FOR REVIEW, CREW DISCUSSION, AND MEL COMPLIANCE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.