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| Attributes | |
| ACN | 507876 | 
| Time | |
| Date | 200104 | 
| Day | Wed | 
| Place | |
| Locale Reference | airport : rodn.airport | 
| State Reference | FO | 
| Altitude | msl single value : 37000 | 
| Environment | |
| Flight Conditions | IMC | 
| Light | Daylight | 
| Aircraft 1 | |
| Controlling Facilities | artcc : rctp.artcc artcc : rorg.artcc artcc : ztl.artcc  | 
| Operator | common carrier : air carrier | 
| Make Model Name | B747-200 | 
| Operating Under FAR Part | Part 121 | 
| Flight Phase | cruise : level | 
| Route In Use | enroute : on vectors enroute : pacific  | 
| Flight Plan | IFR | 
| Person 1 | |
| Affiliation | company : air carrier | 
| Function | flight crew : first officer | 
| Qualification | pilot : multi engine pilot : cfi pilot : commercial pilot : instrument pilot : flight engineer  | 
| Experience | flight time last 90 days : 180 flight time total : 10000  | 
| ASRS Report | 507876 | 
| Person 2 | |
| Affiliation | company : air carrier | 
| Function | flight crew : captain oversight : pic  | 
| Qualification | pilot : atp | 
| Experience | flight time last 90 days : 40 flight time total : 2000 flight time type : 10000  | 
| ASRS Report | 508014 | 
| Events | |
| Anomaly | aircraft equipment problem : critical inflight encounter : weather non adherence : company policies non adherence : published procedure non adherence : far other anomaly other  | 
| Independent Detector | other flight crewa other flight crewb other other : 4  | 
| Resolutory Action | flight crew : diverted to another airport flight crew : landed in emergency condition flight crew : declared emergency  | 
| Consequence | other | 
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Company Aircraft  | 
| Primary Problem | Company | 
Narrative:
Engine was on oil watch. Should never have been dispatched for a flight greater than 3 hours. Communications with company were poor. We made our intentions clear: continue to narita with passenger so no missed connections, fuel on arrival greater than 25000 pounds. Dispatch figured our fuel wrong (wrong altitude, burn, etc -- multiple mistakes). Didn't want another press incident at narita (engine shutdown and fuel critical). Sent us to tpe, into a headwind. ATC couldn't give us direct, all over water (no options -- like kix to nrt), poor WX in tpe (VFR and nrt), 180 misconnects. We need a better communication system. We need better training for dispatch (they are at a desk, unhurried -- should be able to figure fuel, WX, winds, ATC accurately) and we need to stop the shenanigans going on with japan regarding safety/disclosure. Our informing them of a problem should not be a field day for them -- erring on the side of safety is not losing face.
Original NASA ASRS Text
Title: A B747-200 CREW HAD AN ENG SHUTDOWN BECAUSE OF EXCESSIVE OIL CONSUMPTION. DISPATCH DIRECTED A DIVERSION TO A LESS DESIRABLE, MARGINAL WX ARPT BECAUSE OF PREVIOUS HISTORY AT THE MOST DESIRABLE DIVERSION STATION.
Narrative: ENG WAS ON OIL WATCH. SHOULD NEVER HAVE BEEN DISPATCHED FOR A FLT GREATER THAN 3 HRS. COMS WITH COMPANY WERE POOR. WE MADE OUR INTENTIONS CLR: CONTINUE TO NARITA WITH PAX SO NO MISSED CONNECTIONS, FUEL ON ARR GREATER THAN 25000 LBS. DISPATCH FIGURED OUR FUEL WRONG (WRONG ALT, BURN, ETC -- MULTIPLE MISTAKES). DIDN'T WANT ANOTHER PRESS INCIDENT AT NARITA (ENG SHUTDOWN AND FUEL CRITICAL). SENT US TO TPE, INTO A HEADWIND. ATC COULDN'T GIVE US DIRECT, ALL OVER WATER (NO OPTIONS -- LIKE KIX TO NRT), POOR WX IN TPE (VFR AND NRT), 180 MISCONNECTS. WE NEED A BETTER COM SYS. WE NEED BETTER TRAINING FOR DISPATCH (THEY ARE AT A DESK, UNHURRIED -- SHOULD BE ABLE TO FIGURE FUEL, WX, WINDS, ATC ACCURATELY) AND WE NEED TO STOP THE SHENANIGANS GOING ON WITH JAPAN REGARDING SAFETY/DISCLOSURE. OUR INFORMING THEM OF A PROB SHOULD NOT BE A FIELD DAY FOR THEM -- ERRING ON THE SIDE OF SAFETY IS NOT LOSING FACE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.