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A B737-500 was dispatched in non compliance with an unapproved and undocumented repair to the left aft entry door forward lower corner skin.
| Attributes | |
| ACN | 493616 |
| Time | |
| Date | 200012 |
| Day | Sun |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | tower : sequ.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B737-300 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : maintenance ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| Qualification | technician : powerplant technician : airframe |
| Experience | maintenance technician : 20 |
| ASRS Report | 493616 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | oversight : supervisor |
| Qualification | technician : powerplant technician : airframe |
| Events | |
| Anomaly | aircraft equipment problem : critical maintenance problem : improper documentation maintenance problem : improper maintenance non adherence : published procedure non adherence : far |
| Independent Detector | other other : person 3 |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other other |
| Factors | |
| Maintenance | contributing factor : schedule pressure contributing factor : manuals performance deficiency : logbook entry performance deficiency : non compliance with legal requirements |
| Supplementary | |
| Problem Areas | Maintenance Human Performance Aircraft Chart Or Publication Company |
| Primary Problem | Maintenance Human Performance |
Narrative:
Found aft entry door forward lower skin pulled away/disbonded. Looked in the maintenance manual and srm to find repair or temporary repair. Foreman was impatient so I did not get the chance to thoroughly look for an answer/solution. He told me to pound the corner down and speed tape it. He quoted me a maintenance manual reference that has nothing to do in disbonding, maintenance manual 51-00-99. I informed him of that and he told me to do what he said. Engineering was not even consulted.
Original NASA ASRS Text
Title: A B737-500 WAS DISPATCHED IN NON COMPLIANCE WITH AN UNAPPROVED AND UNDOCUMENTED REPAIR TO THE L AFT ENTRY DOOR FORWARD LOWER CORNER SKIN.
Narrative: FOUND AFT ENTRY DOOR FORWARD LOWER SKIN PULLED AWAY/DISBONDED. LOOKED IN THE MAINT MANUAL AND SRM TO FIND REPAIR OR TEMPORARY REPAIR. FOREMAN WAS IMPATIENT SO I DID NOT GET THE CHANCE TO THOROUGHLY LOOK FOR AN ANSWER/SOLUTION. HE TOLD ME TO POUND THE CORNER DOWN AND SPD TAPE IT. HE QUOTED ME A MAINT MANUAL REF THAT HAS NOTHING TO DO IN DISBONDING, MAINT MANUAL 51-00-99. I INFORMED HIM OF THAT AND HE TOLD ME TO DO WHAT HE SAID. ENGINEERING WAS NOT EVEN CONSULTED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.