B727-200 was hit by a ramp truck while parking at the gate at cvg.

Attributes
ACN	490729
Time
Date	200010
Day	Fri
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : cvg.airport
State Reference	KY
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B727-200
Operating Under FAR Part	Part 121
Flight Phase	ground : taxi ground other : parking
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : private pilot : atp
Experience	flight time last 90 days : 135 flight time total : 9700 flight time type : 2040
ASRS Report	490729
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
Experience	flight time last 90 days : 40 flight time total : 4000 flight time type : 27
ASRS Report	489788
Events
Anomaly	conflict : ground critical ground encounters : vehicle non adherence : published procedure non adherence : company policies non adherence : far other anomaly other
Independent Detector	other flight crewa other flight crewb other other : 4
Resolutory Action	none taken : detected after the fact
Consequence	other other other
Supplementary
Problem Areas	Company
Primary Problem	Company

Narrative:

During entry into the gate parking area at the cvg ramp, a ramp truck struck the aircraft right wingtip. The sequence of events were as follows: taxiing toward the gate area marshallers gave the thumps up (ok to enter) as well as a green light on the park system. Approximately 30 ft from the correct stopping point for the jetway a ramp person gave an emergency stop signal. I stopped the aircraft immediately, set brakes (still had green pull forward light) and shortly thereafter felt the aircraft shudder. I queried the ramp tower and was told a cabin service truck impacted my wingtip. After approximately 3-5 mins we were given approval to finish moving the last 30 ft, parked and deplaned the passenger. I feel that a better use of marshallers would have prevented this incident. The marshallers should become wing walkers on initial entry to gate area and follow just ahead of the wingtips so the lead agent (controls the light system) has a better view of them at all times. Also I feel ramp congestion, cramped parking slots and movement of ground vehicles prior to a complete stop of the aircraft contributed to this incident.

Original NASA ASRS Text

Title: B727-200 WAS HIT BY A RAMP TRUCK WHILE PARKING AT THE GATE AT CVG.

Narrative: DURING ENTRY INTO THE GATE PARKING AREA AT THE CVG RAMP, A RAMP TRUCK STRUCK THE ACFT R WINGTIP. THE SEQUENCE OF EVENTS WERE AS FOLLOWS: TAXIING TOWARD THE GATE AREA MARSHALLERS GAVE THE THUMPS UP (OK TO ENTER) AS WELL AS A GREEN LIGHT ON THE PARK SYS. APPROX 30 FT FROM THE CORRECT STOPPING POINT FOR THE JETWAY A RAMP PERSON GAVE AN EMER STOP SIGNAL. I STOPPED THE ACFT IMMEDIATELY, SET BRAKES (STILL HAD GREEN PULL FORWARD LIGHT) AND SHORTLY THEREAFTER FELT THE ACFT SHUDDER. I QUERIED THE RAMP TWR AND WAS TOLD A CABIN SVC TRUCK IMPACTED MY WINGTIP. AFTER APPROX 3-5 MINS WE WERE GIVEN APPROVAL TO FINISH MOVING THE LAST 30 FT, PARKED AND DEPLANED THE PAX. I FEEL THAT A BETTER USE OF MARSHALLERS WOULD HAVE PREVENTED THIS INCIDENT. THE MARSHALLERS SHOULD BECOME WING WALKERS ON INITIAL ENTRY TO GATE AREA AND FOLLOW JUST AHEAD OF THE WINGTIPS SO THE LEAD AGENT (CTLS THE LIGHT SYS) HAS A BETTER VIEW OF THEM AT ALL TIMES. ALSO I FEEL RAMP CONGESTION, CRAMPED PARKING SLOTS AND MOVEMENT OF GND VEHICLES PRIOR TO A COMPLETE STOP OF THE ACFT CONTRIBUTED TO THIS INCIDENT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.