A B757-200 was dispatched in non compliance with a flight attendant handset at door 2L deferred in conflict with the MEL.

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Attributes
ACN	483737
Time
Date	200009
Day	Fri
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	ground : preflight ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : flight engineer pilot : atp
Experience	flight time last 90 days : 120 flight time total : 11500 flight time type : 500
ASRS Report	483737
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : instrument pilot : multi engine pilot : commercial
Events
Anomaly	aircraft equipment problem : critical maintenance problem : non compliance with mel other anomaly other
Independent Detector	other flight crewa
Resolutory Action	none taken : unable
Consequence	other other
Factors
Maintenance	contributing factor : non availability of parts contributing factor : schedule pressure performance deficiency : repair performance deficiency : non compliance with legal requirements performance deficiency : fault isolation
Supplementary
Problem Areas	Aircraft Company Maintenance Human Performance
Primary Problem	Company

Narrative:

After personally talking to company vp for flight operations and for maintenance was surprised (hardly) to find aircraft with 5 mco's (maintenance carry-overs)/cdl (confign deviation list). (They said after 4, they grounded aircraft.) in fact, wrong handset 2L vice 3L was written up, which made aircraft illegal for dispatch if 2L handset was in fact broken. Also, after receiving letter from vp flight operations telling us how we need to save fuel, how can they justify not fixing the 2 cdl items that together cause an extra 2.8% fuel burn?

Original NASA ASRS Text

Title: A B757-200 WAS DISPATCHED IN NON COMPLIANCE WITH A FLT ATTENDANT HANDSET AT DOOR 2L DEFERRED IN CONFLICT WITH THE MEL.

Narrative: AFTER PERSONALLY TALKING TO COMPANY VP FOR FLT OPS AND FOR MAINT WAS SURPRISED (HARDLY) TO FIND ACFT WITH 5 MCO'S (MAINT CARRY-OVERS)/CDL (CONFIGN DEV LIST). (THEY SAID AFTER 4, THEY GNDED ACFT.) IN FACT, WRONG HANDSET 2L VICE 3L WAS WRITTEN UP, WHICH MADE ACFT ILLEGAL FOR DISPATCH IF 2L HANDSET WAS IN FACT BROKEN. ALSO, AFTER RECEIVING LETTER FROM VP FLT OPS TELLING US HOW WE NEED TO SAVE FUEL, HOW CAN THEY JUSTIFY NOT FIXING THE 2 CDL ITEMS THAT TOGETHER CAUSE AN EXTRA 2.8% FUEL BURN?

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.