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Flight crew of a B757 failed to make altitude restr due to slow response to ARTCC controller clearance to a higher en route altitude resulting in a conflict with a B737.
| Attributes | |
| ACN | 482180 |
| Time | |
| Date | 200008 |
| Day | Sat |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | navaid : gck.vortac |
| State Reference | KS |
| Altitude | msl bound lower : 35000 msl bound upper : 39000 |
| Environment | |
| Flight Conditions | Mixed |
| Weather Elements | Thunderstorm |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zkc.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other vortac |
| Flight Phase | cruise : enroute altitude change |
| Flight Plan | IFR |
| Aircraft 2 | |
| Operator | common carrier : air carrier |
| Make Model Name | B737 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : radar |
| Experience | controller limited radar : 4 controller radar : 4 |
| ASRS Report | 482180 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | altitude deviation : crossing restriction not met non adherence : clearance non adherence other |
| Independent Detector | atc equipment other atc equipment : radar other controllera |
| Resolutory Action | controller : separated traffic other |
| Miss Distance | horizontal : 15500 vertical : 7000 |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance |
| Primary Problem | Flight Crew Human Performance |
| Air Traffic Incident | Pilot Deviation |
Narrative:
I climbed the B757 to FL390 after asking him how long it would take. His response was 3 mins. I had traffic in 4 mins, so I climbed him and expedited the climb. After 3 mins, he was not level or close. I asked if he could be level in 1 min, he said he would get it on up there. I did not issue a time restr based on his response and performance of the B757. I watched the climb for another 25 seconds then issued turns, which were insufficient to maintain separation. I believe pilots need to be held responsible for what they tell controllers -- such as 3 mins means 3 mins, not 5 or 6.
Original NASA ASRS Text
Title: FLC OF A B757 FAILED TO MAKE ALT RESTR DUE TO SLOW RESPONSE TO ARTCC CTLR CLRNC TO A HIGHER ENRTE ALT RESULTING IN A CONFLICT WITH A B737.
Narrative: I CLBED THE B757 TO FL390 AFTER ASKING HIM HOW LONG IT WOULD TAKE. HIS RESPONSE WAS 3 MINS. I HAD TFC IN 4 MINS, SO I CLBED HIM AND EXPEDITED THE CLB. AFTER 3 MINS, HE WAS NOT LEVEL OR CLOSE. I ASKED IF HE COULD BE LEVEL IN 1 MIN, HE SAID HE WOULD GET IT ON UP THERE. I DID NOT ISSUE A TIME RESTR BASED ON HIS RESPONSE AND PERFORMANCE OF THE B757. I WATCHED THE CLB FOR ANOTHER 25 SECONDS THEN ISSUED TURNS, WHICH WERE INSUFFICIENT TO MAINTAIN SEPARATION. I BELIEVE PLTS NEED TO BE HELD RESPONSIBLE FOR WHAT THEY TELL CTLRS -- SUCH AS 3 MINS MEANS 3 MINS, NOT 5 OR 6.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.