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37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
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Air carrier crew concerned about the number of cockpit access keys available.
| Attributes | |
| ACN | 482087 |
| Time | |
| Date | 200008 |
| Day | Wed |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : zse.artcc |
| State Reference | WA |
| Altitude | msl single value : 33000 |
| Environment | |
| Flight Conditions | IMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zse.artcc tracon : a11.tracon |
| Operator | common carrier : air carrier |
| Make Model Name | B737-400 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : multi engine pilot : instrument pilot : commercial pilot : atp |
| Experience | flight time last 90 days : 120 flight time total : 20000 flight time type : 7000 |
| ASRS Report | 482087 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : atp pilot : commercial pilot : instrument pilot : multi engine |
| Experience | flight time last 90 days : 120 flight time total : 9500 flight time type : 1500 |
| ASRS Report | 482088 |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other flight crewa other flight crewb |
| Resolutory Action | none taken : unable |
| Supplementary | |
| Problem Areas | Company |
| Primary Problem | Company |
Narrative:
A flight attendant opened the cockpit door without calling the flight deck. She opened the door with her personal cockpit key. We have many flight attendants. There are already 2 cockpit keys on the airplane. Most flight attendants wear their keys where a disgruntled passenger can grab it. Or another relation can duplicate it. I don't understand why all of our flight attendants have cockpit keys. I believe this is a safety item that should be addressed.
Original NASA ASRS Text
Title: ACR CREW CONCERNED ABOUT THE NUMBER OF COCKPIT ACCESS KEYS AVAILABLE.
Narrative: A FLT ATTENDANT OPENED THE COCKPIT DOOR WITHOUT CALLING THE FLT DECK. SHE OPENED THE DOOR WITH HER PERSONAL COCKPIT KEY. WE HAVE MANY FLT ATTENDANTS. THERE ARE ALREADY 2 COCKPIT KEYS ON THE AIRPLANE. MOST FLT ATTENDANTS WEAR THEIR KEYS WHERE A DISGRUNTLED PAX CAN GRAB IT. OR ANOTHER RELATION CAN DUPLICATE IT. I DON'T UNDERSTAND WHY ALL OF OUR FLT ATTENDANTS HAVE COCKPIT KEYS. I BELIEVE THIS IS A SAFETY ITEM THAT SHOULD BE ADDRESSED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.