Handoff controller at C90 observed traffic enter sector from mke without coordination.

Attributes
ACN	480521
Time
Date	200007
Day	Mon
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : ord.airport
State Reference	IL
Altitude	msl bound lower : 7000 msl bound upper : 8000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	tracon : mke.tracon tracon : c90.tracon
Operator	common carrier : air carrier
Make Model Name	BAe 146 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Route In Use	arrival : on vectors
Flight Plan	IFR
Aircraft 2
Controlling Facilities	tracon : mke.tracon tracon : c90.tracon
Make Model Name	Commercial Fixed Wing
Route In Use	arrival : on vectors
Flight Plan	IFR
Person 1
Affiliation	government : faa
Function	controller : handoff position
Qualification	controller : radar
Experience	controller radar : 17 controller time certified in position1 : 12
Person 2
Affiliation	government : faa
Function	controller : approach
Qualification	controller : radar
Events
Anomaly	airspace violation : entry non adherence : published procedure
Independent Detector	other controllera
Resolutory Action	controller : issued advisory flight crew : became reoriented none taken : anomaly accepted
Supplementary
Problem Areas	Flight Crew Human Performance ATC Human Performance
Primary Problem	ATC Human Performance
Air Traffic Incident	Operational Deviation

Narrative:

While working the east arrival handoff position during the XY00 rush at ord-C90 TRACON, I was working handoffs for the primary runway and the trip or third runway. I had coordinated 2 aircraft with mke approach to enter our airspace at 7000 ft. The first aircraft came over at 8000 ft, and on the wrong frequency. I had called mke approach 4-6 times without an answer. I instructed my supervisor that mke would not answer the line and I needed assistance. I also advised the supervisor that the second aircraft Y was entering my airspace without a handoff, and mke would not answer my calls. I could not confirm the frequency without coordination and mke approach would not answer the call. The aircraft traveled 12-15 mi into arrival airspace without a handoff causing a deviation. The supervisor in charge offered no assistance prior to the deviation when asked, nor after when I asked if he would call mke approach to find out what happened. I was totally ignored. Finally, after 15 mi, mke approach called and asked if they should turn air carrier X north. I said it was too late, change air carrier X to 135.02 MHZ.

Original NASA ASRS Text

Title: HDOF CTLR AT C90 OBSERVED TFC ENTER SECTOR FROM MKE WITHOUT COORD.

Narrative: WHILE WORKING THE E ARR HDOF POS DURING THE XY00 RUSH AT ORD-C90 TRACON, I WAS WORKING HDOFS FOR THE PRIMARY RWY AND THE TRIP OR THIRD RWY. I HAD COORDINATED 2 ACFT WITH MKE APCH TO ENTER OUR AIRSPACE AT 7000 FT. THE FIRST ACFT CAME OVER AT 8000 FT, AND ON THE WRONG FREQ. I HAD CALLED MKE APCH 4-6 TIMES WITHOUT AN ANSWER. I INSTRUCTED MY SUPVR THAT MKE WOULD NOT ANSWER THE LINE AND I NEEDED ASSISTANCE. I ALSO ADVISED THE SUPVR THAT THE SECOND ACFT Y WAS ENTERING MY AIRSPACE WITHOUT A HDOF, AND MKE WOULD NOT ANSWER MY CALLS. I COULD NOT CONFIRM THE FREQ WITHOUT COORD AND MKE APCH WOULD NOT ANSWER THE CALL. THE ACFT TRAVELED 12-15 MI INTO ARR AIRSPACE WITHOUT A HDOF CAUSING A DEV. THE SUPVR IN CHARGE OFFERED NO ASSISTANCE PRIOR TO THE DEV WHEN ASKED, NOR AFTER WHEN I ASKED IF HE WOULD CALL MKE APCH TO FIND OUT WHAT HAPPENED. I WAS TOTALLY IGNORED. FINALLY, AFTER 15 MI, MKE APCH CALLED AND ASKED IF THEY SHOULD TURN ACR X N. I SAID IT WAS TOO LATE, CHANGE ACR X TO 135.02 MHZ.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.