An airbus 320 was dispatched in non compliance with the nose strut svced with incorrect procedure in conflict with the maintenance manual.

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Attributes
ACN	478701
Time
Date	200007
Day	Wed
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	A320
Operating Under FAR Part	Part 121
Flight Phase	ground : maintenance ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	maintenance : technician
Qualification	technician : powerplant technician : airframe
Experience	maintenance technician : 11
ASRS Report	748701
Person 2
Affiliation	company : air carrier
Function	maintenance : technician
Qualification	technician : airframe technician : powerplant
Events
Anomaly	aircraft equipment problem : critical non adherence : company policies non adherence : published procedure other anomaly other
Independent Detector	other other : person 1
Resolutory Action	none taken : detected after the fact
Consequence	other
Factors
Maintenance	contributing factor : engineering procedure contributing factor : schedule pressure performance deficiency : repair performance deficiency : non compliance with legal requirements
Supplementary
Problem Areas	Company Maintenance Human Performance Aircraft
Primary Problem	Company

Narrative:

Aircraft arrives at our station with a totally deflated nose landing gear strut. History showed identical condition at pervious station where 'quick service' was performed. Maintenance manual requires full service at next maintenance opportunity. Aircraft was scheduled for 3 service at our station. Flight was delayed for strut service. Myself and another mechanic believed full service was required but station maintenance manager insisted that we only perform a quick service. Strut was svced with nitrogen and then released and dispatched.

Original NASA ASRS Text

Title: AN AIRBUS 320 WAS DISPATCHED IN NON COMPLIANCE WITH THE NOSE STRUT SVCED WITH INCORRECT PROC IN CONFLICT WITH THE MAINT MANUAL.

Narrative: ACFT ARRIVES AT OUR STATION WITH A TOTALLY DEFLATED NOSE LNDG GEAR STRUT. HISTORY SHOWED IDENTICAL CONDITION AT PERVIOUS STATION WHERE 'QUICK SVC' WAS PERFORMED. MAINT MANUAL REQUIRES FULL SVC AT NEXT MAINT OPPORTUNITY. ACFT WAS SCHEDULED FOR 3 SVC AT OUR STATION. FLT WAS DELAYED FOR STRUT SVC. MYSELF AND ANOTHER MECH BELIEVED FULL SVC WAS REQUIRED BUT STATION MAINT MGR INSISTED THAT WE ONLY PERFORM A QUICK SVC. STRUT WAS SVCED WITH NITROGEN AND THEN RELEASED AND DISPATCHED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.