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Cabin attendant report, B767, lax-jfk. On taxi out at lax, passenger was asked 3 times to turn off cell phone.
| Attributes | |
| ACN | 478105 |
| Time | |
| Date | 200006 |
| Day | Mon |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : lax.tower |
| State Reference | CA |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tower : lax.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : taxi |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty oversight : flight attendant in charge |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 5 |
| Experience | flight attendant time airline total : 28 flight attendant time total : 28 flight attendant time type : 90 |
| ASRS Report | 478105 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified |
| Events | |
| Anomaly | cabin event : passenger misconduct cabin event : passenger electronic device cabin event other non adherence : published procedure non adherence : far non adherence : company policies |
| Independent Detector | other other : cab #1 |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Passenger was a young white male, late 20's, brown hair, medium build. A flight attendant asked passenger to turn off his cell phone on taxi out. She also asked him to fasten seatbelt. He ignored her and continued his conversation. She asked him 3 times. He continued to ignore her. Callback conversation with reporter revealed the following information: the reporter stated the man eventually did turn his cell phone off, 1/2 way through the taxi. The flight continued without any more disruption from him.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, B767, LAX-JFK. ON TAXI OUT AT LAX, PAX WAS ASKED 3 TIMES TO TURN OFF CELL PHONE.
Narrative: PAX WAS A YOUNG WHITE MALE, LATE 20'S, BROWN HAIR, MEDIUM BUILD. A FLT ATTENDANT ASKED PAX TO TURN OFF HIS CELL PHONE ON TAXI OUT. SHE ALSO ASKED HIM TO FASTEN SEATBELT. HE IGNORED HER AND CONTINUED HIS CONVERSATION. SHE ASKED HIM 3 TIMES. HE CONTINUED TO IGNORE HER. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THE MAN EVENTUALLY DID TURN HIS CELL PHONE OFF, 1/2 WAY THROUGH THE TAXI. THE FLT CONTINUED WITHOUT ANY MORE DISRUPTION FROM HIM.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.