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An airbus 320 is dispatched in non compliance with the right window heat inoperative due to misleading cockpit operating manual procedures.
| Attributes | |
| ACN | 477742 |
| Time | |
| Date | 200006 |
| Day | Fri |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : msp.airport |
| State Reference | MN |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tower : msp.tower |
| Operator | common carrier : air carrier |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : multi engine pilot : flight engineer pilot : commercial pilot : cfi pilot : atp pilot : instrument |
| Experience | flight time last 90 days : 200 flight time total : 20000 flight time type : 1800 |
| ASRS Report | 477742 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : commercial pilot : multi engine pilot : instrument |
| Events | |
| Anomaly | aircraft equipment problem : critical non adherence other |
| Independent Detector | aircraft equipment other aircraft equipment : acft monitor, ecam other flight crewa other flight crewb |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other |
| Supplementary | |
| Problem Areas | Flight Crew Human Performance Company Chart Or Publication Aircraft |
| Primary Problem | Chart Or Publication |
| Situations | |
| Publication | COCKPIT OPERATING MANUAL |
Narrative:
After engine start in msp, got ECAM message 'anti-ice right window.' performed cockpit operating manual procedure in air carrier airlines manual. Felt problem had been solved with reset of computer via circuit breaker reset. Next statement in cockpit operating manual very misleading. Says '1) no action is required. This message is for your information only.' got same message again in-flight. Window felt cold. Consulted MEL. Continued on to las where system was written up.
Original NASA ASRS Text
Title: AN AIRBUS 320 IS DISPATCHED IN NON COMPLIANCE WITH THE R WINDOW HEAT INOP DUE TO MISLEADING COCKPIT OPERATING MANUAL PROCS.
Narrative: AFTER ENG START IN MSP, GOT ECAM MESSAGE 'ANTI-ICE R WINDOW.' PERFORMED COCKPIT OPERATING MANUAL PROC IN ACR AIRLINES MANUAL. FELT PROB HAD BEEN SOLVED WITH RESET OF COMPUTER VIA CIRCUIT BREAKER RESET. NEXT STATEMENT IN COCKPIT OPERATING MANUAL VERY MISLEADING. SAYS '1) NO ACTION IS REQUIRED. THIS MESSAGE IS FOR YOUR INFO ONLY.' GOT SAME MESSAGE AGAIN INFLT. WINDOW FELT COLD. CONSULTED MEL. CONTINUED ON TO LAS WHERE SYS WAS WRITTEN UP.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.