Narrative:

We were reassigned at the last min off our deadheading back to sna to work a full B767-300 dfw-mia because the cabin crew had gone illegal. It was very chaotic with the illegal crew getting off and the 3 of us trying to get on. The passenger service manager or lead agent had told us that we were a minimum crew of 5 and that 2 deadheaders on the flight had been informed that they would be our #3 and #5. She read out our names and position as we got on the plane. We didn't have a crew list. I had been assigned purser. I am not a qualified purser. As the illegal flight attendants got off the aircraft, we also asked them if the 2 deadheaders had been contacted that they were to work and they said 'yes.' as soon as we got on I went up to the cockpit to introduce myself to the captain that we were a minimum of 5 -- stowed luggage, checked emergency equipment, the door closed, and we prepared for departure video safety checks. As we took off, I noticed that the #5 had not gotten to their jump seat. I was thinking that the #5 had taken the wrong jump seat for takeoff and must correct them for landing. I went up to the cockpit to get the crew list. The captain did not have a working crew list, but did have a list of all the deadheaders that were originally scheduled to deadhead. I went to the #3, who was originally scheduled to deadhead, but was now working to point out the other 2 deadheaders to me. I got them in the galley and asked who was supposed to be working #5 position. They both said that they had not been contacted to work. I said, 'you are both working now and designated one to situation the #5 jump seat 1RC for landing. I informed the captain that the other 2 deadheaders were working and I had designated #5 for jump seat for landing. To prevent a reoccurrence -- all flight attendants must work their assigned position and situation in their proper jump seats. I won't be pressured by the ground crew to get a flight out, especially in a chaotic situation like we had. Even if I have to cause a further delay, I will make sure the captain has a briefing with me (he's supposed to anyway) and I have a briefing with flight attendants assigned to work. Supplemental information from acn 476405: the only problem -- door 1R was not manned during takeoff. I was not informed of this before takeoff.

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Original NASA ASRS Text

Title: MULTIPLE PLT AND CABIN ATTENDANT RPT, B767-300, DFW-MIA. ORIGINAL CABIN CREW ILLEGAL. 3 CABIN ATTENDANTS GRABBED OFF ANOTHER FLT TO WORK (FAA MINIMUM 5), INCLUDING 2 DEADHEADERS. IN THE CONFUSING CREW CHANGE, DOOR 1 UNMANNED FOR TKOF.

Narrative: WE WERE REASSIGNED AT THE LAST MIN OFF OUR DEADHEADING BACK TO SNA TO WORK A FULL B767-300 DFW-MIA BECAUSE THE CABIN CREW HAD GONE ILLEGAL. IT WAS VERY CHAOTIC WITH THE ILLEGAL CREW GETTING OFF AND THE 3 OF US TRYING TO GET ON. THE PAX SVC MGR OR LEAD AGENT HAD TOLD US THAT WE WERE A MINIMUM CREW OF 5 AND THAT 2 DEADHEADERS ON THE FLT HAD BEEN INFORMED THAT THEY WOULD BE OUR #3 AND #5. SHE READ OUT OUR NAMES AND POS AS WE GOT ON THE PLANE. WE DIDN'T HAVE A CREW LIST. I HAD BEEN ASSIGNED PURSER. I AM NOT A QUALIFIED PURSER. AS THE ILLEGAL FLT ATTENDANTS GOT OFF THE ACFT, WE ALSO ASKED THEM IF THE 2 DEADHEADERS HAD BEEN CONTACTED THAT THEY WERE TO WORK AND THEY SAID 'YES.' AS SOON AS WE GOT ON I WENT UP TO THE COCKPIT TO INTRODUCE MYSELF TO THE CAPT THAT WE WERE A MINIMUM OF 5 -- STOWED LUGGAGE, CHKED EMER EQUIP, THE DOOR CLOSED, AND WE PREPARED FOR DEP VIDEO SAFETY CHECKS. AS WE TOOK OFF, I NOTICED THAT THE #5 HAD NOT GOTTEN TO THEIR JUMP SEAT. I WAS THINKING THAT THE #5 HAD TAKEN THE WRONG JUMP SEAT FOR TKOF AND MUST CORRECT THEM FOR LNDG. I WENT UP TO THE COCKPIT TO GET THE CREW LIST. THE CAPT DID NOT HAVE A WORKING CREW LIST, BUT DID HAVE A LIST OF ALL THE DEADHEADERS THAT WERE ORIGINALLY SCHEDULED TO DEADHEAD. I WENT TO THE #3, WHO WAS ORIGINALLY SCHEDULED TO DEADHEAD, BUT WAS NOW WORKING TO POINT OUT THE OTHER 2 DEADHEADERS TO ME. I GOT THEM IN THE GALLEY AND ASKED WHO WAS SUPPOSED TO BE WORKING #5 POS. THEY BOTH SAID THAT THEY HAD NOT BEEN CONTACTED TO WORK. I SAID, 'YOU ARE BOTH WORKING NOW AND DESIGNATED ONE TO SIT THE #5 JUMP SEAT 1RC FOR LNDG. I INFORMED THE CAPT THAT THE OTHER 2 DEADHEADERS WERE WORKING AND I HAD DESIGNATED #5 FOR JUMP SEAT FOR LNDG. TO PREVENT A REOCCURRENCE -- ALL FLT ATTENDANTS MUST WORK THEIR ASSIGNED POS AND SIT IN THEIR PROPER JUMP SEATS. I WON'T BE PRESSURED BY THE GND CREW TO GET A FLT OUT, ESPECIALLY IN A CHAOTIC SIT LIKE WE HAD. EVEN IF I HAVE TO CAUSE A FURTHER DELAY, I WILL MAKE SURE THE CAPT HAS A BRIEFING WITH ME (HE'S SUPPOSED TO ANYWAY) AND I HAVE A BRIEFING WITH FLT ATTENDANTS ASSIGNED TO WORK. SUPPLEMENTAL INFO FROM ACN 476405: THE ONLY PROB -- DOOR 1R WAS NOT MANNED DURING TKOF. I WAS NOT INFORMED OF THIS BEFORE TKOF.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.