Cabin attendant report, A300, lhr-bos. Passenger noticed sparks coming from floor. Divert to shannon...

Attributes
ACN	475544
Time
Date	200005
Day	Fri
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : eisn.artcc
State Reference	FO
Environment
Light	Night
Aircraft 1
Controlling Facilities	artcc : eisn.artcc
Operator	common carrier : air carrier
Make Model Name	A300
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 5
Experience	flight attendant time airline total : 16 flight attendant time total : 16 flight attendant time type : 75
ASRS Report	475544
Person 2
Affiliation	company : air carrier
Function	observation : passenger
Events
Anomaly	aircraft equipment problem : less severe other anomaly other anomaly other
Independent Detector	other other : rptr #2
Resolutory Action	flight crew : diverted to another airport flight crew : landed as precaution other
Consequence	other
Supplementary
Problem Areas	Aircraft
Primary Problem	Aircraft

Narrative:

As flight attendants prepared to start meal service, several call lights started going off in the rows forward of row 3R. I went up to the area and several passenger were pointing to the floor of row 23G and said sparks were coming from the floor. I informed the cockpit and the first officer came back to check it out. We both felt around the floor for hot spots and pulled back the rug. He returned to the cockpit and the decision was made to turn off the entertainment unit and divert to snn. Approximately 30 mins later we landed in snn without incident. Callback conversation with reporter revealed the following information: the reporter stated that when they diverted to shannon, the captain told them to be ready to evacuate/evacuation, but it was probably not going to be necessary to go through the evacuate/evacuation checklist with the passenger. After they landed, fire marshals came onboard with radar guns, checking for hot spots. The mechanics removed power to the entertainment system, and they continued the flight onto boston without incident, without entertainment for the passenger.

Original NASA ASRS Text

Title: CABIN ATTENDANT RPT, A300, LHR-BOS. PAX NOTICED SPARKS COMING FROM FLOOR. DIVERT TO SHANNON TO CHK IT OUT.

Narrative: AS FLT ATTENDANTS PREPARED TO START MEAL SVC, SEVERAL CALL LIGHTS STARTED GOING OFF IN THE ROWS FORWARD OF ROW 3R. I WENT UP TO THE AREA AND SEVERAL PAX WERE POINTING TO THE FLOOR OF ROW 23G AND SAID SPARKS WERE COMING FROM THE FLOOR. I INFORMED THE COCKPIT AND THE FO CAME BACK TO CHK IT OUT. WE BOTH FELT AROUND THE FLOOR FOR HOT SPOTS AND PULLED BACK THE RUG. HE RETURNED TO THE COCKPIT AND THE DECISION WAS MADE TO TURN OFF THE ENTERTAINMENT UNIT AND DIVERT TO SNN. APPROX 30 MINS LATER WE LANDED IN SNN WITHOUT INCIDENT. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT WHEN THEY DIVERTED TO SHANNON, THE CAPT TOLD THEM TO BE READY TO EVAC, BUT IT WAS PROBABLY NOT GOING TO BE NECESSARY TO GO THROUGH THE EVAC CHKLIST WITH THE PAX. AFTER THEY LANDED, FIRE MARSHALS CAME ONBOARD WITH RADAR GUNS, CHKING FOR HOT SPOTS. THE MECHS REMOVED POWER TO THE ENTERTAINMENT SYS, AND THEY CONTINUED THE FLT ONTO BOSTON WITHOUT INCIDENT, WITHOUT ENTERTAINMENT FOR THE PAX.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Cabin attendant report, A300, lhr-bos. Passenger noticed sparks coming from floor. Divert to shannon to check it out.