Narrative:

A passenger xx disrupted and interfered with my service when she and her father kept coming up to first class from coach to visit mother/wife. I explained to passenger xx that she could not continue coming up to first class from coach, and she yelled at me 'you *?#$, you are so rude. You are just a stewardess, get a life!' I reported the incident to the captain and he issued to passenger xx a passenger disturbance report. When she read it, she laughed at me and told me that if I was on a power trip to 'go for it.' I asked if this was the answer to captain, and she replied 'go for it!'

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Original NASA ASRS Text

Title: CABIN ATTENDANT RPT, B757, SJU-ORD. FAMILY SEPARATED, MOTHER IN FIRST CLASS, FATHER AND DAUGHTER (Y CLASS) KEPT COMING TO FIRST CLASS, DISRUPTING SVC, VERBAL ABUSE AGAINST CABIN ATTENDANT.

Narrative: A PAX XX DISRUPTED AND INTERFERED WITH MY SVC WHEN SHE AND HER FATHER KEPT COMING UP TO FIRST CLASS FROM COACH TO VISIT MOTHER/WIFE. I EXPLAINED TO PAX XX THAT SHE COULD NOT CONTINUE COMING UP TO FIRST CLASS FROM COACH, AND SHE YELLED AT ME 'YOU *?#$, YOU ARE SO RUDE. YOU ARE JUST A STEWARDESS, GET A LIFE!' I RPTED THE INCIDENT TO THE CAPT AND HE ISSUED TO PAX XX A PAX DISTURBANCE RPT. WHEN SHE READ IT, SHE LAUGHED AT ME AND TOLD ME THAT IF I WAS ON A POWER TRIP TO 'GO FOR IT.' I ASKED IF THIS WAS THE ANSWER TO CAPT, AND SHE REPLIED 'GO FOR IT!'

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.