Cabin attendant report, S80, phl-dfw. Passenger refused to put seat back up for takeoff and landing, used abusive language to cabin attendant. Security met flight in dfw.

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Attributes
ACN	465910
Time
Date	200003
Day	Fri
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : phl.airport
State Reference	PA
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	MD-80 Super 80
Operating Under FAR Part	Part 121
Flight Phase	climbout : takeoff ground : preflight ground : parked landing other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 7
Experience	flight attendant time airline total : 8 flight attendant time total : 8 flight attendant time type : 60
ASRS Report	465910
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified
Events
Anomaly	cabin event : passenger misconduct non adherence : company policies non adherence : published procedure non adherence : far
Independent Detector	other other : cab #2
Resolutory Action	other
Consequence	Other
Supplementary
Problem Areas	Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

Passenger refused to bring seat back up and when asked on takeoff and landing, called another flight attendant a bitch. I was in first class and did not see, or hear him. I saw him when he deplaned and was spoken to by airport security at dfw. The flight attendant involved asked him nicely to bring up his seat and she said he ignored her, before calling her a name.

Original NASA ASRS Text

Title: CABIN ATTENDANT RPT, S80, PHL-DFW. PAX REFUSED TO PUT SEAT BACK UP FOR TKOF AND LNDG, USED ABUSIVE LANGUAGE TO CABIN ATTENDANT. SECURITY MET FLT IN DFW.

Narrative: PAX REFUSED TO BRING SEAT BACK UP AND WHEN ASKED ON TKOF AND LNDG, CALLED ANOTHER FLT ATTENDANT A BITCH. I WAS IN FIRST CLASS AND DID NOT SEE, OR HEAR HIM. I SAW HIM WHEN HE DEPLANED AND WAS SPOKEN TO BY ARPT SECURITY AT DFW. THE FLT ATTENDANT INVOLVED ASKED HIM NICELY TO BRING UP HIS SEAT AND SHE SAID HE IGNORED HER, BEFORE CALLING HER A NAME.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.