<< >> NASA ASRS Report 458510, December 1999

A parked B757-200 while having the left main gear strut svced incurred damage to the left #2 door when aircraft settled on the jetway floor.

Attributes
ACN	458510
Time
Date	199912
Day	Sat
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Environment
Light	Dusk
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Flight Phase	ground : parked ground : maintenance
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	maintenance : technician
Qualification	technician : airframe technician : powerplant
Experience	maintenance technician : 31
ASRS Report	458510
Person 2
Affiliation	company : air carrier
Function	maintenance : technician
Qualification	technician : airframe technician : powerplant
Events
Anomaly	aircraft equipment problem : critical maintenance problem : improper maintenance non adherence : published procedure
Resolutory Action	none taken : detected after the fact
Consequence	other other
Factors
Maintenance	performance deficiency : repair performance deficiency : logbook entry
Supplementary
Problem Areas	Company Maintenance Human Performance Airport
Primary Problem	Maintenance Human Performance

Narrative:

During preflight, noticed l-hand landing gear strut was low, during servicing and adjustment of strut ht. I was notified that passenger door L-2 is pinned against the jetway floor. Unfortunately the jetway automatic-leveling system did not compensate for strut adjustment. My final inspection of door hinges revealed no damage, although we checked opening and closing the door several times. Flight crew complained that they had to exert more force to operate the door. My final understanding was that a few days later our maintenance did some adjustment on the door.

Related reports:

• A B757-200 while parked on gate incurred hail damage. Damage...

	Enter your search terms Submit search form
	Web www.37000feet.com

Original NASA ASRS Text

Title: A PARKED B757-200 WHILE HAVING THE L MAIN GEAR STRUT SVCED INCURRED DAMAGE TO THE L #2 DOOR WHEN ACFT SETTLED ON THE JETWAY FLOOR.

Narrative: DURING PREFLT, NOTICED L-HAND LNDG GEAR STRUT WAS LOW, DURING SVCING AND ADJUSTMENT OF STRUT HT. I WAS NOTIFIED THAT PAX DOOR L-2 IS PINNED AGAINST THE JETWAY FLOOR. UNFORTUNATELY THE JETWAY AUTO-LEVELING SYS DID NOT COMPENSATE FOR STRUT ADJUSTMENT. MY FINAL INSPECTION OF DOOR HINGES REVEALED NO DAMAGE, ALTHOUGH WE CHKED OPENING AND CLOSING THE DOOR SEVERAL TIMES. FLC COMPLAINED THAT THEY HAD TO EXERT MORE FORCE TO OPERATE THE DOOR. MY FINAL UNDERSTANDING WAS THAT A FEW DAYS LATER OUR MAINT DID SOME ADJUSTMENT ON THE DOOR.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.