Narrative:

Location: west of ory in descent. There is no mention of temporary approach procedure in use at ory. Cleared, in broken english, what sounds like VOR runway 7. Unable to tune VOR or ILS due to outage. Massive confusion in cockpit. Controller not helpful not answering radios as we were cleared for approach. We proceeded VFR using pink line extended off runway 7. While co-controller directs us to 'vpm 065.' we think radial but realize must be course inbound. Cannot find vpm on any publication. Vpm takes in FMC but can't see it because of airport symbols cluttering screen. Captain and first officer fly visually and land. On research, found jun/xa/99, letter about approachs at ory. Controller used dictated language but very confusing to us not expecting it. Please put out message each flight warning of the procedure and ask ory to put it on ATIS, 'temporary procedure is in effect.' all other crews had same problem. Callback conversation with reporter revealed the following information: the reporter stated the report was primarily intended for inter company use. The approach controller issued a clearance for an approach that the flight crew was unfamiliar with. Approach facility was not in the FMC database and they seemed not to have an approach plate. After landing it was found that the proper documentation had been received several months prior and had been forgotten. The reporter found that the local operations office had not informed central operations to issue a company memo to alert the flight crew that a temporary VOR would be in use. The temporary approach procedure was correctly issued. The reporter cited insufficient time to prepare for the approach. They were the only aircraft being controled in english. Reporter attributes fatigue and over reliance on the FMC database.

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Original NASA ASRS Text

Title: A BOEING 767 FLC WAS GIVEN A TEMPORARY APCH PROC INTO LFPO THAT WAS NOT IN THE FMC DATABASE.

Narrative: LOCATION: W OF ORY IN DSCNT. THERE IS NO MENTION OF TEMPORARY APCH PROC IN USE AT ORY. CLRED, IN BROKEN ENGLISH, WHAT SOUNDS LIKE VOR RWY 7. UNABLE TO TUNE VOR OR ILS DUE TO OUTAGE. MASSIVE CONFUSION IN COCKPIT. CTLR NOT HELPFUL NOT ANSWERING RADIOS AS WE WERE CLRED FOR APCH. WE PROCEEDED VFR USING PINK LINE EXTENDED OFF RWY 7. WHILE CO-CTLR DIRECTS US TO 'VPM 065.' WE THINK RADIAL BUT REALIZE MUST BE COURSE INBOUND. CANNOT FIND VPM ON ANY PUB. VPM TAKES IN FMC BUT CAN'T SEE IT BECAUSE OF ARPT SYMBOLS CLUTTERING SCREEN. CAPT AND FO FLY VISUALLY AND LAND. ON RESEARCH, FOUND JUN/XA/99, LETTER ABOUT APCHS AT ORY. CTLR USED DICTATED LANGUAGE BUT VERY CONFUSING TO US NOT EXPECTING IT. PLEASE PUT OUT MESSAGE EACH FLT WARNING OF THE PROC AND ASK ORY TO PUT IT ON ATIS, 'TEMPORARY PROC IS IN EFFECT.' ALL OTHER CREWS HAD SAME PROB. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THE RPT WAS PRIMARILY INTENDED FOR INTER COMPANY USE. THE APCH CTLR ISSUED A CLRNC FOR AN APCH THAT THE FLC WAS UNFAMILIAR WITH. APCH FACILITY WAS NOT IN THE FMC DATABASE AND THEY SEEMED NOT TO HAVE AN APCH PLATE. AFTER LNDG IT WAS FOUND THAT THE PROPER DOCUMENTATION HAD BEEN RECEIVED SEVERAL MONTHS PRIOR AND HAD BEEN FORGOTTEN. THE RPTR FOUND THAT THE LCL OPS OFFICE HAD NOT INFORMED CENTRAL OPS TO ISSUE A COMPANY MEMO TO ALERT THE FLC THAT A TEMPORARY VOR WOULD BE IN USE. THE TEMPORARY APCH PROC WAS CORRECTLY ISSUED. THE RPTR CITED INSUFFICIENT TIME TO PREPARE FOR THE APCH. THEY WERE THE ONLY ACFT BEING CTLED IN ENGLISH. RPTR ATTRIBUTES FATIGUE AND OVER RELIANCE ON THE FMC DATABASE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.