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37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
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| Attributes | |
| ACN | 447332 |
| Time | |
| Date | 199908 |
| Day | Fri |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : dfw.airport |
| State Reference | TX |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Super 80 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty oversight : flight attendant in charge |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 3 |
| Experience | flight attendant time airline total : 30 flight attendant time total : 30 flight attendant time type : 25 |
| ASRS Report | 447332 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : published procedure non adherence : far non adherence : company policies |
| Independent Detector | other other : cab #2 |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
The #3 flight attendant told the cockpit crew a passenger seated in XXX had said 'that *&^%$& %$#^@ ^&%(*.' the woman in a nearby seat immediately told flight attendant and she was very frightened. She said she wanted to get off if this passenger was to remain on board. I was then told and talked to the captain. He said he should be removed. The agent and I went to the main cabin to remove the passenger. When the gate agent asked the man to deplane, he said the word 'hijacking.' both the gate agent and I heard him. He was removed and we then departed. All flight attendants wrote reports that were given to a supervisor.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT, S80, DFW-SFO, ON BOARDING, PAX MADE THREATENING REMARKS, INCLUDING 'HIJACKING.' PAX REMOVED.
Narrative: THE #3 FLT ATTENDANT TOLD THE COCKPIT CREW A PAX SEATED IN XXX HAD SAID 'THAT *&^%$& %$#^@ ^&%(*.' THE WOMAN IN A NEARBY SEAT IMMEDIATELY TOLD FLT ATTENDANT AND SHE WAS VERY FRIGHTENED. SHE SAID SHE WANTED TO GET OFF IF THIS PAX WAS TO REMAIN ON BOARD. I WAS THEN TOLD AND TALKED TO THE CAPT. HE SAID HE SHOULD BE REMOVED. THE AGENT AND I WENT TO THE MAIN CABIN TO REMOVE THE PAX. WHEN THE GATE AGENT ASKED THE MAN TO DEPLANE, HE SAID THE WORD 'HIJACKING.' BOTH THE GATE AGENT AND I HEARD HIM. HE WAS REMOVED AND WE THEN DEPARTED. ALL FLT ATTENDANTS WROTE RPTS THAT WERE GIVEN TO A SUPVR.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.