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Multiple pilot and flight attendant report, B767-300, jfk-eze, severe turbulence, divert to sju for hospitalization of 2 injured flight attendants and 1 passenger.
| Attributes | |
| ACN | 443104 |
| Time | |
| Date | 199907 |
| Day | Fri |
| Local Time Of Day | 0001 To 0600 |
| Place | |
| State Reference | PR |
| Altitude | msl bound lower : 33000 msl bound upper : 33000 |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : zsu.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B767-300 and 300 ER |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 7 |
| Experience | flight attendant time airline total : 29 flight attendant time total : 29 flight attendant time type : 95 |
| ASRS Report | 443104 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified |
| ASRS Report | 443735 |
| Events | |
| Anomaly | cabin event other inflight encounter : turbulence |
| Independent Detector | other other : 1 |
| Resolutory Action | flight crew : landed as precaution flight crew : diverted to another airport other |
| Consequence | other other |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Company Weather Flight Crew Human Performance |
| Primary Problem | Weather |
Narrative:
Without any warning, severe clear air turbulence occurred. I was on my crew rest break -- sleeping in xj. 2 flight attendants who were located in the aft cabin galley area, both hit the ceiling. 1 flight attendant was in the aft galley, the other flight attendant was in the aft l-hand lavatory. 6 passenger hit the ceiling. The flight attendant who was in the aft galley, hit the ceiling. 2 times. 3 of 4 lavatories located in the aft section were totally trashed. Fortunately, no one was hurt critically. Toilets were pulled out of their sockets. Supplemental information from acn 443024: after dumping fuel and diverting to sju, 1 passenger and 2 flight attendants were taken to hospital, treated and released. Flight continued to eze.
Original NASA ASRS Text
Title: MULTIPLE PLT AND FLT ATTENDANT RPT, B767-300, JFK-EZE, SEVERE TURB, DIVERT TO SJU FOR HOSPITALIZATION OF 2 INJURED FLT ATTENDANTS AND 1 PAX.
Narrative: WITHOUT ANY WARNING, SEVERE CLR AIR TURB OCCURRED. I WAS ON MY CREW REST BREAK -- SLEEPING IN XJ. 2 FLT ATTENDANTS WHO WERE LOCATED IN THE AFT CABIN GALLEY AREA, BOTH HIT THE CEILING. 1 FLT ATTENDANT WAS IN THE AFT GALLEY, THE OTHER FLT ATTENDANT WAS IN THE AFT L-HAND LAVATORY. 6 PAX HIT THE CEILING. THE FLT ATTENDANT WHO WAS IN THE AFT GALLEY, HIT THE CEILING. 2 TIMES. 3 OF 4 LAVATORIES LOCATED IN THE AFT SECTION WERE TOTALLY TRASHED. FORTUNATELY, NO ONE WAS HURT CRITICALLY. TOILETS WERE PULLED OUT OF THEIR SOCKETS. SUPPLEMENTAL INFO FROM ACN 443024: AFTER DUMPING FUEL AND DIVERTING TO SJU, 1 PAX AND 2 FLT ATTENDANTS WERE TAKEN TO HOSPITAL, TREATED AND RELEASED. FLT CONTINUED TO EZE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.