Flight attendant report, S80, dfw-slc, flight attendant injury on taxi, removed from flight.

Attributes
ACN	442633
Time
Date	199811
Day	Mon
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : dfw.airport
State Reference	TX
Altitude	agl single value : 0
Environment
Light	Night
Aircraft 1
Controlling Facilities	tower : dfw.tower
Operator	common carrier : air carrier
Make Model Name	MD-80 Super 80
Operating Under FAR Part	Part 121
Flight Phase	ground : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 2
Experience	flight attendant time airline total : 19 flight attendant time total : 19 flight attendant time type : 90
ASRS Report	442633
Person 2
Affiliation	other
Function	observation : passenger
Events
Anomaly	cabin event other excursion : taxiway ground encounters : fod non adherence : far
Independent Detector	other other : #1
Resolutory Action	flight crew : took evasive action flight crew : took precautionary avoidance action
Consequence	other other
Supplementary
Problem Areas	Flight Crew Human Performance Passenger Human Performance Company Aircraft Airport Cabin Crew Human Performance
Primary Problem	Company

Narrative:

I was in the forward part of the coach cabin doing my required safety compliance checks after the safety/demonstration PA was made, when the captain suddenly and unexpectedly slammed on the brakes to avoid hitting cones on the taxiway. I was thrown backwards (I had been facing aft at about row 9 of coach cabin) into the bulkhead/closet compartment in front of row 7. I remember seeing both my arms and legs out in front of me and parallel to the aircraft floor, so I flew backwards into the bulkhead closet. I tried to grab the seat backs to hold onto and stop myself, but in this process I inadvertently caught a passenger's shirt collar (which ripped) and badly scratched his neck as I went down the bulkhead corner and fell sideways, landing with my feet and legs in the air and arms and hands still trying to find something to stabilize me. We went back to the gate and paramedics checked me out and took me off the flight. Corrective action needed: 1) to prevent this type of accident would be simple -- make it policy that crew members deliver safety PA's before aircraft can push back, including time to check for compliance. Then have all flight attendants seated before the aircraft is moving/taxiing. 2) flight attendants also should have to be seated anytime the seatbelt sign is on in the air also. These 2 actions would greatly reduce injuries sustained on duty.

Original NASA ASRS Text

Title: FLT ATTENDANT RPT, S80, DFW-SLC, FLT ATTENDANT INJURY ON TAXI, REMOVED FROM FLT.

Narrative: I WAS IN THE FORWARD PART OF THE COACH CABIN DOING MY REQUIRED SAFETY COMPLIANCE CHKS AFTER THE SAFETY/DEMO PA WAS MADE, WHEN THE CAPT SUDDENLY AND UNEXPECTEDLY SLAMMED ON THE BRAKES TO AVOID HITTING CONES ON THE TXWY. I WAS THROWN BACKWARDS (I HAD BEEN FACING AFT AT ABOUT ROW 9 OF COACH CABIN) INTO THE BULKHEAD/CLOSET COMPARTMENT IN FRONT OF ROW 7. I REMEMBER SEEING BOTH MY ARMS AND LEGS OUT IN FRONT OF ME AND PARALLEL TO THE ACFT FLOOR, SO I FLEW BACKWARDS INTO THE BULKHEAD CLOSET. I TRIED TO GRAB THE SEAT BACKS TO HOLD ONTO AND STOP MYSELF, BUT IN THIS PROCESS I INADVERTENTLY CAUGHT A PAX'S SHIRT COLLAR (WHICH RIPPED) AND BADLY SCRATCHED HIS NECK AS I WENT DOWN THE BULKHEAD CORNER AND FELL SIDEWAYS, LNDG WITH MY FEET AND LEGS IN THE AIR AND ARMS AND HANDS STILL TRYING TO FIND SOMETHING TO STABILIZE ME. WE WENT BACK TO THE GATE AND PARAMEDICS CHKED ME OUT AND TOOK ME OFF THE FLT. CORRECTIVE ACTION NEEDED: 1) TO PREVENT THIS TYPE OF ACCIDENT WOULD BE SIMPLE -- MAKE IT POLICY THAT CREW MEMBERS DELIVER SAFETY PA'S BEFORE ACFT CAN PUSH BACK, INCLUDING TIME TO CHK FOR COMPLIANCE. THEN HAVE ALL FLT ATTENDANTS SEATED BEFORE THE ACFT IS MOVING/TAXIING. 2) FLT ATTENDANTS ALSO SHOULD HAVE TO BE SEATED ANYTIME THE SEATBELT SIGN IS ON IN THE AIR ALSO. THESE 2 ACTIONS WOULD GREATLY REDUCE INJURIES SUSTAINED ON DUTY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.