<< >> NASA ASRS Report 426030, January 1999

Cabin attendant report regarding an MD11 flight on which a passenger and cabin attendant were burned when hot water was spilled from a tray.

Attributes
ACN	426030
Time
Date	199901
Day	Tue
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : zoa
State Reference	CA
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Operator	common carrier : air carrier
Navigation In Use	Other
Flight Phase	cruise other
Route In Use	enroute : pacific
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	other other : other
ASRS Report	426030
Person 2
Function	observation : passenger
Events
Anomaly	other anomaly other
Independent Detector	other other : unspecified
Resolutory Action	none taken : unable
Consequence	other
Supplementary
Air Traffic Incident	other

Narrative:

After taking beverage request, I went to aft galley to fill 2 styrofoam cups with hot water as requested. I turned to round the corner of the aft galley l-hand side as my working partner turned into me. The beverages and tray went sailing. Hot water burned passenger at xa and a little went into my shoe, burning my skin for a few mins. The injury to myself was insignificant.

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Original NASA ASRS Text

Title: CABIN ATTENDANT RPT REGARDING AN MD11 FLT ON WHICH A PAX AND CABIN ATTENDANT WERE BURNED WHEN HOT WATER WAS SPILLED FROM A TRAY.

Narrative: AFTER TAKING BEVERAGE REQUEST, I WENT TO AFT GALLEY TO FILL 2 STYROFOAM CUPS WITH HOT WATER AS REQUESTED. I TURNED TO ROUND THE CORNER OF THE AFT GALLEY L-HAND SIDE AS MY WORKING PARTNER TURNED INTO ME. THE BEVERAGES AND TRAY WENT SAILING. HOT WATER BURNED PAX AT XA AND A LITTLE WENT INTO MY SHOE, BURNING MY SKIN FOR A FEW MINS. THE INJURY TO MYSELF WAS INSIGNIFICANT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.