Narrative:

During the deplaning of our cargo, the captain was emphatic about not walking across the snowy ramp to sign the paperwork necessary for the xfer of goods. The ground personnel receiving the cargo clearly stated the need for the paperwork to be signed and showed an unwillingness to carry the paperwork over to the aircraft. After my third offer to the captain to walk across the ramp to sign the appropriate papers, the captain told me to have the fuel personnel assist in shutting the door in order to repos the aircraft to the FBO ramp for fuel, then, the captain fired up the right engine. I pointed out the cargo handler returning to our aircraft. The cargo handler approached the left window, at which time I offered again to open the door in order to take care of the paperwork issue. The captain then applied power to move the aircraft, at which time the cargo handler stepped in front of the aircraft and remained in front of the nose through about 20 degrees of turn. He then gave up and stepped to the side of the aircraft. Human performance considerations: in my opinion, the captain made an initial decision that the paperwork should be brought out to the plane and was unwilling to listen to alternative solutions from his first officer to this issue. Ways to correct the problem: notice advising capts and other flight officers on the importance of CRM and the benefits of working together as a team to solve problems in a logical manner rather than an emotional one.

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Original NASA ASRS Text

Title: CAPT REFUSED TO LEAVE ACFT TO SIGN REQUIRED CARGO PAPERS BECAUSE OF WX AT BUF AND REFUSED TO ALLOW THE PAPERS TO BE DELIVERED. WHILE TAXIING TO REPOS ACFT, HE TAXIED ACFT AROUND GND CREW TRYING TO GAIN THE CAPT'S ATTN.

Narrative: DURING THE DEPLANING OF OUR CARGO, THE CAPT WAS EMPHATIC ABOUT NOT WALKING ACROSS THE SNOWY RAMP TO SIGN THE PAPERWORK NECESSARY FOR THE XFER OF GOODS. THE GND PERSONNEL RECEIVING THE CARGO CLRLY STATED THE NEED FOR THE PAPERWORK TO BE SIGNED AND SHOWED AN UNWILLINGNESS TO CARRY THE PAPERWORK OVER TO THE ACFT. AFTER MY THIRD OFFER TO THE CAPT TO WALK ACROSS THE RAMP TO SIGN THE APPROPRIATE PAPERS, THE CAPT TOLD ME TO HAVE THE FUEL PERSONNEL ASSIST IN SHUTTING THE DOOR IN ORDER TO REPOS THE ACFT TO THE FBO RAMP FOR FUEL, THEN, THE CAPT FIRED UP THE R ENG. I POINTED OUT THE CARGO HANDLER RETURNING TO OUR ACFT. THE CARGO HANDLER APCHED THE L WINDOW, AT WHICH TIME I OFFERED AGAIN TO OPEN THE DOOR IN ORDER TO TAKE CARE OF THE PAPERWORK ISSUE. THE CAPT THEN APPLIED PWR TO MOVE THE ACFT, AT WHICH TIME THE CARGO HANDLER STEPPED IN FRONT OF THE ACFT AND REMAINED IN FRONT OF THE NOSE THROUGH ABOUT 20 DEGS OF TURN. HE THEN GAVE UP AND STEPPED TO THE SIDE OF THE ACFT. HUMAN PERFORMANCE CONSIDERATIONS: IN MY OPINION, THE CAPT MADE AN INITIAL DECISION THAT THE PAPERWORK SHOULD BE BROUGHT OUT TO THE PLANE AND WAS UNWILLING TO LISTEN TO ALTERNATIVE SOLUTIONS FROM HIS FO TO THIS ISSUE. WAYS TO CORRECT THE PROB: NOTICE ADVISING CAPTS AND OTHER FLT OFFICERS ON THE IMPORTANCE OF CRM AND THE BENEFITS OF WORKING TOGETHER AS A TEAM TO SOLVE PROBS IN A LOGICAL MANNER RATHER THAN AN EMOTIONAL ONE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.