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Flight attendant report regarding an unruly passenger whose misbehavior required the purser and captain to become directly involved. Auths met the aircraft.
| Attributes | |
| ACN | 421516 |
| Time | |
| Date | 199811 |
| Day | Sat |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : zfw |
| State Reference | TX |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B767-300 and 300 ER |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other |
| Flight Phase | cruise other |
| Route In Use | enroute : atlantic enroute : other oceanic |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| ASRS Report | 421516 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other other : unspecified |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
Passenger drank a lot during the flight. After being served all the crown royal and several beers, passenger became upset when flight attendants told him he couldn't have any more to drink for 1 hour. Passenger started yelling at the flight attendant. The purser was brought back to speak to him. He was belligerent to the purser, then the captain came back into the cabin. The passenger then became verbally abusive to both the purser and the captain. He was met by auths upon arrival in dfw.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT REGARDING AN UNRULY PAX WHOSE MISBEHAVIOR REQUIRED THE PURSER AND CAPT TO BECOME DIRECTLY INVOLVED. AUTHS MET THE ACFT.
Narrative: PAX DRANK A LOT DURING THE FLT. AFTER BEING SERVED ALL THE CROWN ROYAL AND SEVERAL BEERS, PAX BECAME UPSET WHEN FLT ATTENDANTS TOLD HIM HE COULDN'T HAVE ANY MORE TO DRINK FOR 1 HR. PAX STARTED YELLING AT THE FLT ATTENDANT. THE PURSER WAS BROUGHT BACK TO SPEAK TO HIM. HE WAS BELLIGERENT TO THE PURSER, THEN THE CAPT CAME BACK INTO THE CABIN. THE PAX THEN BECAME VERBALLY ABUSIVE TO BOTH THE PURSER AND THE CAPT. HE WAS MET BY AUTHS UPON ARR IN DFW.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.