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Flight attendant report regarding a passenger who was defiant regarding seat belt and stowing luggage. Another passenger began video taping the unruly passenger, creating more of a scene.
| Attributes | |
| ACN | 421408 |
| Time | |
| Date | 199811 |
| Day | Tue |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : lhr |
| State Reference | FO |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Navigation In Use | Other |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| ASRS Report | 421408 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| Events | |
| Anomaly | non adherence : far other anomaly other |
| Independent Detector | other other : unspecified |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
Passenger boarded aircraft saying she was harassed by airline. She was defiant regarding fastening seatbelt, storing luggage. She created such a scene, another passenger started to video her behavior. When she realized she was on someone's camcorder, she started threatening all of us with lawsuits. The passenger who video taped her is a commercial litigator. Quite a scene!
Original NASA ASRS Text
Title: FLT ATTENDANT RPT REGARDING A PAX WHO WAS DEFIANT REGARDING SEAT BELT AND STOWING LUGGAGE. ANOTHER PAX BEGAN VIDEO TAPING THE UNRULY PAX, CREATING MORE OF A SCENE.
Narrative: PAX BOARDED ACFT SAYING SHE WAS HARASSED BY AIRLINE. SHE WAS DEFIANT REGARDING FASTENING SEATBELT, STORING LUGGAGE. SHE CREATED SUCH A SCENE, ANOTHER PAX STARTED TO VIDEO HER BEHAVIOR. WHEN SHE REALIZED SHE WAS ON SOMEONE'S CAMCORDER, SHE STARTED THREATENING ALL OF US WITH LAWSUITS. THE PAX WHO VIDEO TAPED HER IS A COMMERCIAL LITIGATOR. QUITE A SCENE!
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.