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Flight attendant report regarding an aggressive passenger who bodyblocked the flight attendant and would not allow her to complete her duties.
| Attributes | |
| ACN | 420465 |
| Time | |
| Date | 199810 |
| Day | Thu |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : mco |
| State Reference | FL |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : ztl tower : tys |
| Operator | common carrier : air carrier |
| Make Model Name | B727 Undifferentiated or Other Model |
| Flight Phase | cruise other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| ASRS Report | 420465 |
| Person 2 | |
| Affiliation | Other |
| Function | observation : passenger |
| Qualification | other other : other |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other other : unspecified |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
During our beverage service, passenger mr X continually blocked the aisle, standing and holding his baby. The other flight attendant (#2) asked him several times to situation down or move. He would not. When she tried to get past him to get back to the cart from the galley, he bodyblocked her, pushing her. We had the chicago police meet the flight. #2 flight attendant did not press charges.
Original NASA ASRS Text
Title: FLT ATTENDANT RPT REGARDING AN AGGRESSIVE PAX WHO BODYBLOCKED THE FLT ATTENDANT AND WOULD NOT ALLOW HER TO COMPLETE HER DUTIES.
Narrative: DURING OUR BEVERAGE SVC, PAX MR X CONTINUALLY BLOCKED THE AISLE, STANDING AND HOLDING HIS BABY. THE OTHER FLT ATTENDANT (#2) ASKED HIM SEVERAL TIMES TO SIT DOWN OR MOVE. HE WOULD NOT. WHEN SHE TRIED TO GET PAST HIM TO GET BACK TO THE CART FROM THE GALLEY, HE BODYBLOCKED HER, PUSHING HER. WE HAD THE CHICAGO POLICE MEET THE FLT. #2 FLT ATTENDANT DID NOT PRESS CHARGES.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.