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An MD88 was dispatched with the water service panel closed and latched but the service handle left in the open position allowing water to drain overboard in-flight causing ice to form in and on the panel door.
| Attributes | |
| ACN | 392941 |
| Time | |
| Date | 199801 |
| Day | Fri |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : zzz |
| State Reference | US |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | Mixed |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | MD-88 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other Other |
| Flight Phase | ground : preflight ground : parked other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : instrument pilot : commercial |
| Experience | flight time last 90 days : 210 flight time total : 6000 flight time type : 3000 |
| ASRS Report | 392941 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp pilot : instrument pilot : commercial |
| Experience | flight time last 90 days : 100 flight time total : 12000 flight time type : 5000 |
| ASRS Report | 392934 |
| Events | |
| Anomaly | aircraft equipment problem : less severe non adherence : published procedure non adherence : far other anomaly other |
| Independent Detector | other flight crewa other other : unspecified |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Aircraft |
| Air Traffic Incident | other |
Narrative:
After push back the flight attendant told us she had no water in the forward lavatory, sink or first class galley. She checked with the flight attendant in coach, there was water in the lavatory on the captain's side, none on the copilot's side. We contacted passenger service on the radio and asked them if they wanted us to return to the gate for water. They said check with maintenance to explore a fix. Meanwhile the flight attendant said the water was working. A couple of mins later she returned to say it stopped again. We talked to maintenance on the radio. They said it might be air in the line, so hold the faucet open for a while. The flight attendant had already done so. Maintenance said they had no other ideas. We checked with passenger service. They said since we had soft drinks and bottled water, we should proceed. When we arrived at our destination, maintenance found the water service handle left in the 'vent' position, ice filled the service panel and was outside as well. The 'fail safe' service door had been forced closed with the handle in the wrong position. I did the walkaround before the flight and the door was confirmed shut and latched properly. I'll never takeoff again without water pressure unless we can confirm the handle is in the correct position. Maintenance did not mention the possibility of water venting in-flight, causing ice and potentially destruction of the #2 engine.
Original NASA ASRS Text
Title: AN MD88 WAS DISPATCHED WITH THE WATER SVC PANEL CLOSED AND LATCHED BUT THE SVC HANDLE LEFT IN THE OPEN POS ALLOWING WATER TO DRAIN OVERBOARD INFLT CAUSING ICE TO FORM IN AND ON THE PANEL DOOR.
Narrative: AFTER PUSH BACK THE FLT ATTENDANT TOLD US SHE HAD NO WATER IN THE FORWARD LAVATORY, SINK OR FIRST CLASS GALLEY. SHE CHKED WITH THE FLT ATTENDANT IN COACH, THERE WAS WATER IN THE LAVATORY ON THE CAPT'S SIDE, NONE ON THE COPLT'S SIDE. WE CONTACTED PAX SVC ON THE RADIO AND ASKED THEM IF THEY WANTED US TO RETURN TO THE GATE FOR WATER. THEY SAID CHK WITH MAINT TO EXPLORE A FIX. MEANWHILE THE FLT ATTENDANT SAID THE WATER WAS WORKING. A COUPLE OF MINS LATER SHE RETURNED TO SAY IT STOPPED AGAIN. WE TALKED TO MAINT ON THE RADIO. THEY SAID IT MIGHT BE AIR IN THE LINE, SO HOLD THE FAUCET OPEN FOR A WHILE. THE FLT ATTENDANT HAD ALREADY DONE SO. MAINT SAID THEY HAD NO OTHER IDEAS. WE CHKED WITH PAX SVC. THEY SAID SINCE WE HAD SOFT DRINKS AND BOTTLED WATER, WE SHOULD PROCEED. WHEN WE ARRIVED AT OUR DEST, MAINT FOUND THE WATER SVC HANDLE LEFT IN THE 'VENT' POS, ICE FILLED THE SVC PANEL AND WAS OUTSIDE AS WELL. THE 'FAIL SAFE' SVC DOOR HAD BEEN FORCED CLOSED WITH THE HANDLE IN THE WRONG POS. I DID THE WALKAROUND BEFORE THE FLT AND THE DOOR WAS CONFIRMED SHUT AND LATCHED PROPERLY. I'LL NEVER TKOF AGAIN WITHOUT WATER PRESSURE UNLESS WE CAN CONFIRM THE HANDLE IS IN THE CORRECT POS. MAINT DID NOT MENTION THE POSSIBILITY OF WATER VENTING INFLT, CAUSING ICE AND POTENTIALLY DESTRUCTION OF THE #2 ENG.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.