<< >> NASA ASRS Report 385859, December 1997

Reporter alleges that for about a yr there has been and continues to be a problem with a telephone line to approach control.

Attributes
ACN	385859
Time
Date	199712
Day	Fri
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : msp
State Reference	MN
Person 1
Affiliation	government : faa
Function	other personnel other
Qualification	controller : non radar
Experience	controller non radar : 8
ASRS Report	385859
Events
Anomaly	other anomaly other
Independent Detector	other controllera
Resolutory Action	none taken : anomaly accepted
Consequence	Other
Supplementary
Air Traffic Incident	other
Situations
ATC Facility	other physical facility

Narrative:

Telephone line to msp approach control has been breaking up for approximately 1 yr. There is no process going on to document its failure or fix the problem. This has been and will continue to be a major distraction to controllers and also may be an operational problem if a wrong heading is coordinated.

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Original NASA ASRS Text

Title: RPTR ALLEGES THAT FOR ABOUT A YR THERE HAS BEEN AND CONTINUES TO BE A PROB WITH A TELEPHONE LINE TO APCH CTL.

Narrative: TELEPHONE LINE TO MSP APCH CTL HAS BEEN BREAKING UP FOR APPROX 1 YR. THERE IS NO PROCESS GOING ON TO DOCUMENT ITS FAILURE OR FIX THE PROB. THIS HAS BEEN AND WILL CONTINUE TO BE A MAJOR DISTR TO CTLRS AND ALSO MAY BE AN OPERATIONAL PROB IF A WRONG HEADING IS COORDINATED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.