An air carrier B737 flight crew departed for ord with required reserves for the flight in VMC conditions, but were given an unexpected hold. They requested to divert for fuel considerations and during the diversion were cleared direct to ord. A passenger complained regarding the fuel on board.

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Attributes
ACN	382182
Time
Date	199709
Day	Tue
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : ord
State Reference	IL
Altitude	msl bound lower : 11000 msl bound upper : 11000
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Controlling Facilities	artcc : zau
Operator	common carrier : air carrier
Make Model Name	B737 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	other other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
Experience	flight time last 90 days : 150 flight time total : 8500
ASRS Report	382182
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : flight engineer pilot : cfi pilot : atp
Experience	flight time last 90 days : 200 flight time total : 14000 flight time type : 7000
ASRS Report	382180
Events
Anomaly	inflight encounter other other anomaly other
Independent Detector	other flight crewa
Resolutory Action	controller : issued new clearance other
Consequence	Other
Supplementary
Air Traffic Incident	other

Narrative:

On sep/tue/97 our flight was dispatched from dfw to ord. WX was cavu, arriving in chicago with little hold fuel. On descent 45 mi out, center told us to expect holding in excess of 20 mins. The captain determined only approximately 5-10 mins hold. After talking to dispatch and 10 mins passing, we began our divert to mke, still baffled by this hold issued to us in VMC conditions. While en route to mke, rockford approach told us to turn right, join ILS runway 9R at ord. Flight landed uneventfully with 6000 pounds fuels and passenger filed a complaint on why not enough fuel to hold 20 mins.

Original NASA ASRS Text

Title: AN ACR B737 FLC DEPARTED FOR ORD WITH REQUIRED RESERVES FOR THE FLT IN VMC CONDITIONS, BUT WERE GIVEN AN UNEXPECTED HOLD. THEY REQUESTED TO DIVERT FOR FUEL CONSIDERATIONS AND DURING THE DIVERSION WERE CLRED DIRECT TO ORD. A PAX COMPLAINED REGARDING THE FUEL ON BOARD.

Narrative: ON SEP/TUE/97 OUR FLT WAS DISPATCHED FROM DFW TO ORD. WX WAS CAVU, ARRIVING IN CHICAGO WITH LITTLE HOLD FUEL. ON DSCNT 45 MI OUT, CTR TOLD US TO EXPECT HOLDING IN EXCESS OF 20 MINS. THE CAPT DETERMINED ONLY APPROX 5-10 MINS HOLD. AFTER TALKING TO DISPATCH AND 10 MINS PASSING, WE BEGAN OUR DIVERT TO MKE, STILL BAFFLED BY THIS HOLD ISSUED TO US IN VMC CONDITIONS. WHILE ENRTE TO MKE, ROCKFORD APCH TOLD US TO TURN R, JOIN ILS RWY 9R AT ORD. FLT LANDED UNEVENTFULLY WITH 6000 LBS FUELS AND PAX FILED A COMPLAINT ON WHY NOT ENOUGH FUEL TO HOLD 20 MINS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.